HP 3PAR Recovery Manager Software - Manual (Page 144)

C Troubleshooting
Known Issues
•
When HP 3PAR CLI is not installed using HP 3PAR Recovery Manager Software for Exchange
setup:
◦ If the certificate is not saved for current StoreServ username used by HP 3PAR Recovery
Manager Software for Exchange, errors occur for all HP 3PAR Recovery Manager Software
for Exchange tasks or HP 3PAR VSS Provider tasks, except for new StoreServ registration
command in HP 3PAR VSS Provider.
In such cases, to proceed further, the administrator must validate the certificate again
using the HP 3PAR VSS Provider provcfg.exe utility.
◦ If the certificate is expired or is invalid for configured StoreServ username in HP 3PAR
VSS Provider, errors occur for all HP 3PAR Recovery Manager Software for Exchange
tasks or HP 3PAR VSS Provider tasks, except for new StoreServ registration command in
HP 3PAR VSS Provider.
In such cases, to proceed further, the administrator must validate the certificate again
using the HP 3PAR VSS Provider provcfg.exe utility.
•
If a virtual volume name on the HP 3PAR StoreServ Storage System is changed, the virtual
copy taken before the name change will not be able to perform a volume promote restore.
•
For media backup virtual copy, it is recommended that a policy be maintained per storage
group to avoid the possibility of having the batch file overwritten under some conditions.
144 Troubleshooting