HP LaserJet M1120 Multifunction Printer User Manual

Page 89

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Step
number

Verification step

Possible problems

Solutions

6

Does the product scan to the
computer?

Initiate a scan from the basic
desktop software at your
computer.

The cable is not connected correctly.

Reconnect the cable.

Software is not installed correctly or an error
occurred during software installation.

Uninstall and then reinstall the product
software. Verify that you are using the
correct installation procedure and the
correct port setting.

If the error persists, turn off the product and then turn on the product.

ENWW

Problem-solving checklist

79

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