82 chapter 11 problem solve enww – HP LaserJet M1120 Multifunction Printer User Manual

Page 92

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Description

Recommended action

If a surge protector is being used, remove it.
Plug the product directly into the wall socket.
Use the power switch to turn the product on.

If the error persists, contact HP. See

www.hp.com/support/LJM1120

or the

support flyer that came in the product box.

52 Scanner Error

Turn off then on

The product has experienced a scanner
error.

Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the product to initialize.

If a surge protector is being used, remove it.
Plug the product directly into the wall socket.
Use the power switch to turn the product on.

If the error persists, contact HP. See

www.hp.com/support/LJM1120

or the

support flyer that came in the product box.

54.1C Error

Turn off then on

The product has experienced an internal
hardware error.

Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the product to initialize.

If a surge protector is being used, remove it.
Plug the product directly into the wall socket.
Use the power switch to turn the product on.

If the error persists, contact HP. See

www.hp.com/support/LJM1120

or the

support flyer that came in the product box.

Engine comm. Error

The product has experienced an internal
hardware error.

1.

Turn off the power by using the power
switch, and then wait at least 30
seconds.

2.

If a surge protector is being used,
remove it. Plug the product directly into
the wall socket.

3.

Turn on the power and wait for the
product to initialize.

If the error persists, contact HP. See

www.hp.com/support/LJM1120

or the

support flyer that came in the product box.

82

Chapter 11 Problem solve

ENWW

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