Replace the feed roller and separation pad – HP Scanjet N7710 Document Sheet-feed Scanner User Manual

Page 28

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7. Clean the glass by using a soft, lint-free cloth that has been sprayed with a mild glass

cleaner.

CAUTION: Use only glass cleaner to clean the scanner glass. Avoid cleaners
that contain abrasives, acetone, benzene, and carbon tetrachloride, all of which
can damage the scanner glass. Avoid isopropyl alcohol because it can leave
streaks on the glass.
Do not spray the glass cleaner directly on the glass. If too much glass cleaner is
applied, the cleaner could leak under the glass and damage the scanner.

8. Dry the glass with a dry, soft, lint-free cloth.
9. With a light touch, dust the two small strips of white reflective material with a dry, soft,

lint-free cloth.

10. Close the scanner hatch, and then reconnect the USB cable and power supply to the

scanner.

11. Press the Power switch to the on position, and then update the scanner maintenance

history:
a. Press the Tools ( ) button on the scanner front panel to open on the HP Scanner

Tools Utility.

b. In the Feeder Maintenance section of the Maintenance tab, click Record

Cleaning.
For more information, see the HP Scanner Tools Utility help.

NOTE: HP recommends that you replace the feed roller and the associated
separation pad every 100,000 scans.

The HP Scanner Tools Utility can remind you when service is needed, which depends
on many conditions and might be sooner than this replacement interval.

Replace the feed roller and separation pad

If streaks on scans or paper jams occur repeatedly and cleaning the scanner does not
help, replace the feed roller.

Chapter 6

26

Care and maintenance

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