HP 3PAR Service Processors User Manual

Page 60

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6.2

3PAR Service Processor User’s Guide

6.8 Managing User Profiles

6.14

6.9 How to Manage Local Notification Records

6.15

6.9.1 How to Add a Notification Record

6.15

6.9.2 How to Edit a Notification Record

6.16

6.9.3 How to Delete a Notification Record

6.17

6.10 How to Disable Local Notification Access

6.17

This chapter describes how to set up and manage local notification, that requires you to use

the Service Processor Onsite Customer Care (SPOCC) interface. This chapter also includes

instructions on enabling local notification access, setting up local notification and managing

local notification records and user profiles. Some of these tasks, including managing local

notification records and user profiles, are not typically performed by service providers but are

described here because service providers have access to these tasks. You can direct other

administrative users to the 3PAR InForm OS Administrator’s Manuals for instructions on

managing local notification and user profiles.

The Service Processor’s local notification features enable you to request that they be notified

of important storage server events and alerts on a subscription basis. Notifications are sent

through Email to all subscribers, with each subscriber specifying up to three Email addresses.

When Real-time Alert Processing (RAP) forwarding is enabled, copies of all notification

messages sent to subscribers are automatically forwarded to 3PAR Central as well.

There are two types of local notification messages that you might receive: standard

notifications and grouped low urgency notifications.

Standard Notification Messages - A standard notification is a text-based Email message that

alerts you to an important event or alert generated by a storage server.

When you receive a standard notification Email message for a system event or alert, see the

3PAR InForm OS Messages and Operator’s Guide for information on understanding the

event or alert and for instructions regarding any corrective action that must be taken.

Grouped Low Urgency Notification Messages - A grouped low urgency notification is a text-

based Email message that informs you of noncritical events generated by a storage server.

Low urgency notification messages are informational and do not typically require any

corrective action be taken. When a situation or event reported in a low urgency

notification message becomes urgent, a standard notification message is issued to alert

subscribers.

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