HP 3PAR Service Processors - Manual (Page 20)

2.8 SPOCC Overview
3PAR Service Processor User’s Guide
network administrators. The SSA is configured for encrypted communication through the
Secure Socket Layer/Transport Layer Security (SSL/TLS) protocols.
2.8 SPOCC Overview
Service Processor Onsite Customer Care (SPOCC) is a suite of service tools applications with a
Web-based graphical user interface that is available to you for support of the InServ Storage
Server and its service processor. SPOCC provides a vehicle to review logs and files, to store
various types of support documentation, and to manually record storage server configuration
details not directly available from the storage server itself. SPOCC offers you a Web-based
alternative to accessing most of the features and functionality available through SPMAINT.
One important feature offered by SPOCC, but not available through SPMAINT, is the ability to
create subscription-based local notification lists. Local notification is a feature designed
primarily for those who want to be automatically notified of specific events or symptoms from
a particular storage server or operating site. SPOCC allows you to enable or disable local
notification and to manage how and when you are notified of important system events.
Because the SPOCC is a Web-based interface, it is possible to have several active SPOCC sessions
running at the same time, regardless of user privilege levels.
There are many tasks that can be performed using either the SPMAINT interface or the SPOCC
interface. Because the SPMAINT interface is the primary user interface available for the
support of both the InServ and its Service Processor (SP), this guide focuses on performing tasks
through SPMAINT. When a task cannot be performed through the SPMAINT, this guide shows
you how to perform that task using the SPOCC.
2.8.1 Logging in to SPOCC
To log into SPOCC:
NOTE: It is also possible to access the SPOCC through a management workstation,
a machine that has been defined in the SP’s public firewall rules. One or more
management workstations are typically defined as part of the installation and
setup of the storage server and SP, as described in the 3PAR InServ Storage Server
Installation and Deinstallation Guides. See 3.2.2 Altering Firewall Rules on
page 3.3 for instructions on adding additional management workstation through
SPMAINT.