HP Intelligent Infrastructure Analyzer Software - Manual (Page 8)

NOTE: If any issues are faced while launching HP IIAS, try changing the logon user for
IIASServer service explicitly to an administrator user.
Repairing HP IIAS
To repair the currently installed HP IIAS:
1.
Run the IIAS_Setup.exe setup executable file.
2. Select Repair to repair the current installation.
Upgrade from HP IIAS v2.0 /v2.1 to HP IIAS v2.2
Before upgrading, take historical reports (hourly and daily). After the upgrade is done, the user
will not be able to access any historical data.
1.
Download HP IIASv2.2 package from the following website:
www.hp.com/go/hp_iias .
2. Select a folder (for example, C:\temp) and save the HP IIAS v2.2 installation package.
3. Run the HP IIASv2.2.exe file (IIAS_Setup.exe).
4. A Question window is displayed, confirming the upgrading process as shown in Figure 2
(page 8) .
Figure 2 Upgrade of HP IIAS v2.2
5. Click Yes to proceed with the upgrading process and follow the steps to install the HP IIAS
files.
6. Review and accept the license agreement.
By default, the HP IIAS files and documentation are installed in the following folder:
<Install_Dir>\HP Intelligent Infrastructure Analyzer Software
A message is displayed on completion of the HP IIAS v2.2 installation.
8 Installing, repairing, upgrading, and removing HP IIAS