HP XP Performance Advisor Software - Manual (Page 82)

NOTE:
•
If you configure the SMTP parameters but do not specify a retry count, the HP XP7 Performance
Advisor Monitor service does not attempt to restart the HP XP7 Performance Advisor Tomcat
service. Also, it does not dispatch any notification to the intended recipients.
•
If you do not configure the SMTP parameters but specify the retry count, the HP XP7 Performance
Advisor Monitor service attempts to restart the HP XP7 Performance Advisor Tomcat service.
But, email notification is not dispatched as the email recipients are not configured. In such a
case, if the HP XP7 Performance Advisor Tomcat service fails to restart, manually check the
status logged in the paservicesstatus.log file.
Notification for HP XP7 Performance Advisor Database and Database Listener services
During the course of monitoring, if the HP XP7 Performance Advisor Monitor service identifies that
the HP XP7 Performance Advisor Database and Database Listener services are manually stopped
or have abruptly stopped or failed to start, it notifies the intended email recipients. However, it
does not attempt to restart these services in case of failure. You will have to manually restart the
services and contact HP Support for further assistance if the services do not restart. The following
illustration depicts the description.
Following are the notifications that are dispatched:
•
PA Database is not running on management station.
•
PA Database Listener is not running on management station.
NOTE: If you do not configure the SMTP parameters, the HP XP7 Performance Advisor Monitor
service does not dispatch any notification to the intended recipients.
82 Configuring common settings for HP XP7 Performance Advisor