HP 3PAR Recovery Manager Software for Microsoft SQL Server Licenses User Manual

Page 102

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Suggestion:
Use the provcfg.exe utility provided with HP 3PAR VSS Provider to recreate an expired, an
invalid, or a new certificate.
Problem:
If you have configured StoreServ during HP 3PAR VSS Provider installation or using HP 3PAR VSS
Provider provcfg utility, and later changed the TPDCERTDIR environmental variable or moved
certificate from one location to another location, then you might encounter following error:

Suggestion:
Use the provcfg.exe utility provided with HP 3PAR VSS Provider to recreate an expired, an
invalid, or a new certificate.
Problem:
If the certificate is not saved using the provcfg command provided by HP 3PAR VSS Provider,
but by using some other command (for example, using HP 3PAR CLI command), then HP 3PAR
Recovery Manager Software for SQL is dependent on the %USERPROFILE% or the TPDCERTDIR
environment variables. If a user modifies these two variables to an invalid value, then HP 3PAR
Recovery Manager Software for SQL does not work for that HP 3PAR CLI user.
Suggestion:
Use the provcfg.exe utility provided with HP 3PAR VSS Provider to recreate an expired, an
invalid, or a new certificate.

102 Troubleshooting

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