Printer prints on multiple sheets at once, Paper mismatch – HP Deskjet 5943 Photo Printer User Manual

Page 60

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background image

Out-of-paper message
If an out-of-paper message appears, follow these

guidelines

.

Paper jam
For information about clearing a paper jam, see the

paper jam

page.

Printer prints on multiple sheets at once
If the printer prints on multiple sheets at once, follow these

guidelines

.

Printer prints on multiple sheets at once

If the printer prints on multiple sheets at once, check the following:

Paper weight
The printer might print on multiple sheets of paper at once if the paper is under the
recommended paper weight. Use paper that is within the recommended
specifications. For paper weight specifications, see the reference guide that came with
the printer.

Paper might be loaded improperly
The printer might print on multiple sheets of paper at once if the paper is loaded too
far toward the back of the printer or if the paper guide is not positioned firmly against
the paper. Reload the paper into the In tray, pushing the paper until you feel
resistance, and then slide the paper guide firmly against the edge of the paper stack.
The printer might also print on multiple sheets at once if different paper types are
loaded in the In tray. For example, photo paper might be mixed with plain paper.
Empty the In tray and load only the paper type that is appropriate for the document
that you are printing.

Paper mismatch

If you receive an error message about a paper mismatch, it indicates that the paper
size or type selected in the

printer software

does not match the paper in the In tray.

You can continue printing with the mismatched paper by pressing the Resume button.
To cancel printing, press the Cancel button.

To correct the paper mismatch, change the paper size and type selections in the

printer software

, or change the paper in the In tray.

In the

printer software

, follow these steps:

1.

Press the Cancel button.

2.

Open the

Page Setup

dialog box and verify that the selected paper size and type

match the paper in the In tray.
If the size and type do not match, select the matching paper size and type, or
change the paper in the In tray.

3.

Press OK.

4.

Open the

Print

dialog box.

Chapter 11

58

HP Deskjet 5900 series

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