Document Outline

• Product introduction
  • Product comparison
  • Product views
    • Product front view
    • Product back view
    • Interface ports
  • Control panel
    • Control-panel layout
    • Control-panel Home screen
  • Product hardware setup and software installation
• Paper trays
  • Load Tray 1 (multipurpose tray)
  • Load Tray 2 or Tray 3.
• Parts, supplies, and accessories
  • Order parts, accessories, and supplies
  • Parts and-supplies
  • Accessories
  • Replace the toner cartridges
• Print
  • Print tasks (Windows)
    • How to print (Windows)
    • Automatically print on both sides (Windows)
    • Manually print on both sides (Windows)
    • Print multiple pages per sheet (Windows)
    • Select the paper type (Windows)
    • Additional print tasks
  • Print tasks (Mac OS X)
    • How to print (Mac OS X)
    • Automatically print on both sides (Mac OS X)
    • Manually print on both sides (Mac OS X)
    • Print multiple pages per sheet (Mac OS X)
    • Select the paper type (Mac OS X)
    • Additional print tasks
  • Mobile printing
    • HP Wireless Direct and NFC Printing
    • HP ePrint via email
    • HP ePrint software
    • AirPrint
  • Use walk-up USB printing
• Copy
  • Make a copy
  • Copy on both sides (duplex)
    • Copy on both sides automatically
    • Copy on both sides manually
• Scan
  • Scan by using the HP Scan software (Windows)
  • Scan by using the HP Scan software (Mac OS X)
  • Set up Scan to E-mail
    • Introduction
    • Use the Scan to E-Mail Wizard (Windows)
    • Set up the Scan to Email feature via the HP Embedded Web Server (Windows)
    • Set up the Scan to Email feature on a Mac
  • Set up Scan to Network Folder
    • Introduction
    • Use the Scan to Network Folder Wizard (Windows)
    • Set up the Scan to Network Folder feature via the HP Embedded Web Server (Windows)
    • Set up the Scan to Network Folder feature on a Mac
  • Scan to email
  • Scan to a network folder
  • Scan to a USB flash drive
• Fax
  • Set up to send and receive faxes
    • Before starting
    • Step 1: Identify the phone connection type
    • Step 2: Set up the fax
      • Dedicated phone line
      • Shared voice/fax line
      • Shared voice/fax line with an answering machine
    • Step 3: Configure the fax time, date, and header
      • HP Fax Setup Wizard
      • Product control panel
      • HP Device Toolbox
      • HP Embedded Web Server
    • Step 4: Run a fax test
  • Send a fax
    • Fax from the flatbed scanner
    • Fax from the document feeder
    • Use speed dials and group-dial entries
    • Send a fax from the software
    • Send a fax from a third-party software program, such as Microsoft Word
  • Create, edit, and delete speed-dial entries
    • Use the control panel to create and edit the fax phone book
    • Use phone-book data from other programs
    • Delete phone book entries
• Manage the product
  • Use HP Web Services applications
  • Change the product connection type (Windows)
  • HP Device Toolbox (Windows)
  • HP Utility for Mac OS X
    • Open HP Utility
    • HP Utility features
  • Use HP Web Jetadmin software
  • Configure IP network settings
    • Printer sharing disclaimer
    • View or change network settings
    • Rename the product on a network
    • Manually configure IPv4 TCP/IP parameters from the control panel
  • Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)
  • Advanced configuration with HP Utility for Mac OS X
    • Open HP Utility
    • HP Utility features
  • HP Web Jetadmin
  • Product security features
    • Set or change the product password using the HP Embedded Web Server
  • Economy settings
    • Print with EconoMode
    • Set the Sleep Delay
    • Set the Auto Power Down delay
  • Update the firmware
    • Method one: Update the firmware using the control panel
    • Method two: Update the firmware using the Firmware Update Utility
• Solve problems
  • Control-panel help system
  • Restore the factory-set defaults
  • A “Cartridge is low” or “Cartridge is very low” message displays on the product control panel
    • Change the “Very Low” settings
      • For products with fax capability
    • Order supplies
  • Product does not pick up paper or misfeeds
    • The product does not pick up paper
    • The product picks up multiple sheets of paper
    • The document feeder jams, skews, or picks up multiple sheets of paper
    • Clean the pickup rollers and separation pad in the document feeder
  • Clear jams
    • Jam locations
    • Experiencing frequent or recurring paper jams?
    • Clear jams in the document feeder
    • Clear jams in Tray 1
    • Clear jams in Tray 2
    • Clear jams in Tray 3
    • Clear jams in the duplexer
    • Clear jams in the output bin
  • Improve print quality
    • Print from a different software program
    • Check the paper-type setting for the print job
      • Check the paper type setting (Windows)
      • Check the paper type setting (Mac OS X)
    • Check toner-cartridge status
    • Print and interpret the print quality page
    • Clean the product
      • Print a cleaning page
      • Check the scanner glass for dirt and smudges
    • Visually inspect the toner cartridge
    • Check paper and the printing environment
      • Step one: Use paper that meets HP specifications
      • Step two: Check the environment
    • Calibrate the product to align the colors
    • Check other print job settings
      • Check the EconoMode settings
      • Adjust color settings (Windows)
    • Try a different print driver
  • Improve copy and scan image quality
    • Check the scanner glass for dirt and smudges
    • Check the paper settings
    • Check the image adjustment settings
    • Optimize for text or pictures
    • Check the scanner resolution and color settings on the computer
      • Resolution and color guidelines
      • Color
    • Edge-to-edge copying
  • Improve fax image quality
    • Check the scanner glass for dirt and smudges
    • Check the send-fax resolution settings
    • Check the error-correction settings
    • Check the fit-to-page setting
    • Send to a different fax machine
    • Check the sender's fax machine
  • Solve wired network problems
    • Poor physical connection
    • The computer is using the incorrect IP address for the product
    • The computer is unable to communicate with the product
    • The product is using incorrect link and duplex settings for the network
    • New software programs might be causing compatibility problems
    • The computer or workstation might be set up incorrectly
    • The product is disabled, or other network settings are incorrect
  • Solve wireless network problems
    • Wireless connectivity checklist
    • The product does not print after the wireless configuration completes
    • The product does not print, and the computer has a third-party firewall installed
    • The wireless connection does not work after moving the wireless router or product
    • Cannot connect more computers to the wireless product
    • The wireless product loses communication when connected to a VPN
    • The network does not appear in the wireless networks list
    • The wireless network is not functioning
    • Perform a wireless network diagnostic test
    • Reduce interference on a wireless network
  • Solve fax problems
    • Fax troubleshooting checklist
    • Solve general fax problems
      • Faxes are sending slowly
      • Fax quality is poor
      • Fax cuts off or prints on two pages
• Index