HP CD-Writer Plus Internal 9200i Drive - Manual (Page 28)

28 Installation Troubleshooting
Ejecting a Stuck CD.
You can eject a stuck CD even when your drive’s power is off. Use this
procedure only if the normal eject functions do not work!
■ Straighten a standard paper clip.
■ Insert one end of the straightened paper clip into the emergency eject
pinhole on the front panel of the drive.
■ Apply steady, gentle pressure until the drive door begins to open.
■ Gently pull the drive door open and remove the CD.
■ If you cannot open the tray, unplug the CD-Writer Plus’ power cable,
plug it in again, and repeat the steps above.
Make sure the HP drive is receiving power.
■ Open and close the HP drive’s tray to confirm that the drive is
receiving power.
■ If the drive is not receiving power, check that a power cable is plugged
into the rear of the drive.
■ Swap the power cable to the drive with a power cable going to
another device you know is working.
Make sure the data cable going from the new drive to the SCSI
card is connected at both ends.
■ Unplug the data cable that goes from the new drive to the SCSI card
at both ends and reconnect it.
■ Double-check each connector along the data cable and straighten any
bent pins. The connectors are inserted properly when all pins are
covered and the colored stripe on the side of the data cable lines up
with PIN-1 of each connector.
■ If you have an identical data cable used for another working SCSI
device, swap cables to make sure that you don’t have a bad data cable.
Make sure the SCSI card is working.
■ Make sure the SCSI adapter card and any other expansion cards are
firmly seated.
■ In Windows 95/98 right click My Computer, choose Properties,
and select the Device Manager tab. Double-click on SCSI