HP CD-Writer Plus Internal 9200i Drive User Manual

Page 29

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Installation Troubleshooting

29

Controllers. Your SCSI card should be listed. If an X or exclamation
mark appears above it see below.

In Windows NT click the Start button on your task bar, select
Settings
, and Control Panel. Double-click on SCSI Adapters.
Your SCSI card should be listed.

If your SCSI controller is not listed and you have one installed, see the
documentation that came with the SCSI card or contact the
manufacturer to find out how to fix it. If you do not have a SCSI card
you will need to purchase and install one.

In Windows 95/98 if an X or an exclamation appears over the SCSI
card icon, disconnect the new drive and restart your computer. If the
X or exclamation mark does not disappear see the documentation for
the card or contact the manufacturer to get it working. There may be
a resource conflict with other devices in the computer. If the X or
exclamation mark disappears when you disconnect the HP drive and
restart the computer, the problem could be an ID conflict. Make sure
each SCSI device has a different SCSI ID (see below).

Make sure the new drive has a unique SCSI ID.

A SCSI card may have several devices attached to form a SCSI chain.
Each device in the chain must have a different ID.

To obtain a list of the SCSI devices in your computer and the IDs they
use click the Start button on your taskbar, select Programs, HP
CD-Writer Plus
or HP DVD Writer, Utilities, and select List
SCSI Devices
. Make sure the SCSI ID on the new drive is not used by
any other SCSI device.

To learn how to change the SCSI ID on the new drive see page 8.

Make sure the devices in the SCSI chain are terminated
correctly.

The devices at both ends of a SCSI chain must be terminated. The
devices in the middle of the chain must not be terminated. (SCSI
devices have jumpers or resistors that can be removed to change a
device from terminated to not terminated.)

The new drive comes with a jumper on the pins labeled ACTIVE
TERM in back of the drive. This makes the drive a terminated device.

LEAVE ON the ACTIVE TERM jumper if:

The new drive is the only device connected to the SCSI card

OR

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