Troubleshooting general printing problems – HP LaserJet 6pmp Printer series User Manual

Page 92

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Troubleshooting General Printing Problems

Tray Selection

•

Printer selects media from the wrong tray.

•

Make sure the tray selection in the software application is set
correctly.

•

Remove any media in Tray 1 to make Tray 2 the priority tray.

Print Speed

•

Slow print speed is caused by the software application and complexity
of the print job.

•

For faster printing, reduce the complexity of the page or install more
memory.

Blank, Distorted, or Incomplete Printing

•

Pages print but are totally blank.

•

The sealing tape may still be in the toner cartridge. See page 1-6.

•

Pages print but are garbled, images overprint on a page, or only a
portion of the page prints.

•

A PostScript job was sent to the printer while the printer was set to
receive a PCL job.

•

Make sure the software application is using the correct printer driver.

•

The data file sent to the printer may be corrupt. Try printing a self
test to see if it prints correctly (see page 2-9).

•

Replace the printer cable with a cable you know works to see
whether or not the cable is bad.

5

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Problem Solving

5-15

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