Wrong, inaccurate, or bleeding colors – HP Photosmart C4680 All-in-One Printer User Manual

Page 61

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Ink is not filling the text or graphics completely

The printout has a horizontal band of distortion near the bottom of a borderless print

Printouts have horizontal streaks or lines

Printouts are faded or have dull colors

Printouts seem blurry or fuzzy

Printouts have vertical streaks

Printouts are slanted or skewed

Ink streaks on the back of the paper

The text edges are jagged

Wrong, inaccurate, or bleeding colors

If your printout has one of the following print quality problems, try the solutions in this
section for help.

Colors look different than what you expected.
For example, the colors in your graphic or photo look one way on your computer
screen but print out differently, or magenta was replaced with cyan in your printout.

Colors run into each other, or look like they are smeared on the page. The edges
might have a feathering appearance instead of being sharp and defined.

Try the following solutions if the colors appear wrong, inaccurate, or bleed into each other.

Solution 1: Make sure you are using genuine HP print cartridges

Solution 2: Make sure paper is loaded correctly in the input tray

Solution 3: Check the paper type

Solution 4: Check to see if the product is in ink-backup mode

Solution 5: Check the print settings

Solution 6: Clean or replace the print catridges

Solution 1: Make sure you are using genuine HP print cartridges

Solution: Check to see if your print cartridges are genuine HP print cartridges.
HP recommends that you use genuine HP print cartridges. Genuine HP print
cartridges are designed and tested with HP printers to help you easily produce great
results, time after time.

NOTE:

HP cannot guarantee the quality or reliability of non-HP supplies. Printer

service or repairs required as a result of using a non-HP supply will not be covered
under warranty.
If you believe you purchased genuine HP print cartridges, go to:

www.hp.com/go/anticounterfeit

Cause: Non-HP print cartridges were being used.
If this did not solve the issue, try the next solution.

Chapter 10

58

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