The product prints meaningless characters, The margins are not printing as expected – HP Photosmart C4680 All-in-One Printer User Manual

Page 77

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The product prints meaningless characters

Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.

Solution 1: Reset the product

Solution 2: Print a previously saved version of the document

Solution 1: Reset the product

Solution: Turn off the product and your computer for 60 seconds, then turn them
both on and try printing again.
Cause: There was no available memory in the product.
If this did not solve the issue, try the next solution.

Solution 2: Print a previously saved version of the document

Solution: Try printing another document from the same software application. If this
works, then try printing a previously saved version of the document that is not corrupt.
Cause: The document was corrupt.

The pages in my document came out in the wrong order

Solution: Print the document in reverse order. When the document finishes
printing, the pages will be in correct order.
Cause: The print settings were set to print the first page of your document first.
Because of the way the paper feeds through the product, the first page will be print
side up at the bottom of the stack.

The margins are not printing as expected

Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.

Solution 1: Check the printer margins

Solution 2: Verify the paper size setting

Solution 3: Load the stack of paper correctly

Solution 4: Load a stack of envelopes correctly in the input tray

Solution 1: Check the printer margins

Solution: Check the printer margins.

Chapter 10

74

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Solve a problem

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