HP UPS Extended Runtime Module - Manual (Page 43)

Troubleshooting 43
b. Remove one or more load devices to reduce the power requirements.
c. Wait at least 5 seconds and restart the UPS.
d. If the condition persists, verify that the load devices are not defective.
4. Allow the UPS to cool:
a. Power down the UPS (" Powering down the UPS " on page 31 ).
b. Clear vents and remove any heat sources.
c. Verify that the airflow around the UPS is not restricted.
5. Wait at least 5 minutes and restart the UPS.
6. If the condition persists, contact an HP authorized service representative.
Bypass is out of range
The input voltage is not within ±12 percent of nominal voltage.
The UPS is receiving utility power that might be unstable or in brownout conditions. The UPS continues to
supply power to the connected equipment. If conditions worsen, the UPS might switch to battery power.
Action:
1. Check the input voltage and reconfigure the UPS (" Configuring the UPS " on page 28 ).
2. Contact a qualified electrician to verify that the utility power is suitable for the UPS.
Battery condition
Action:
1. Install the battery module. If the battery module is already installed, remove and reinsert the module.
2. Allow the UPS batteries to charge for 24 hours.
3. If the LED does not turn off, replace the batteries (" UPS battery replacement procedure " on page 36 ).
4. If the condition persists, contact an HP authorized service representative.
UPS is on battery
Action:
1. Save files and shut down connected equipment.
2. Allow the UPS batteries to charge for 24 hours.
Input voltage is out of range
Action:
1. Check the input voltage and reconfigure the UPS (" Configuring the UPS " on page 28 ).
2. Contact a qualified electrician to verify that the utility power is suitable for the UPS.