HP Deskjet 6620 Color Inkjet Printer - Manual (Page 111)

Cannot open the printer's embedded Web server (EWS)
Verify the following:
• You are not using a phone cord to connect the printer to the network
• The
Ethernet cable is securely connected to the printer.
• The network hub , switch , or router is on and working properly.
• The computer that you are using is connected to the network.
If you still cannot access the printer's EWS, then follow these steps:
1. Print an HP Report page .
2. Find the printer's IP address .
3. Launch your Internet browser.
Use Microsoft Internet Explorer 5.0 or higher, Netscape 4.75 or higher, or Safari
1.0 or higher.
4. Enter the printer's IP address in the address box, then press Enter.
A personal software firewall is blocking communication between the printer
and the computer
The personal software firewall is a security program that protects a computer from
intrusion. However, the personal firewall might block communication between the
computer and the printer.
If you cannot communicate with the printer, try disabling the personal firewall. If you
are still unable to communicate with the printer, then re-enable the firewall.
If disabling the firewall allows you to communicate with the printer, you might want
to assign the printer a static IP address and then re-enable the firewall. To assign
the printer a static IP address, see the reference guide that came with the printer.
12.2 Printer is not printing
Verify the following
• The printer is connected to the power source.
• The cable connections are secure.
• The printer is turned on.
• The print cartridges are
correctly installed .
• The paper or other media is correctly loaded in the In tray.
• The printer cover is closed.
• The rear access door or optional duplexer is attached.
HP Deskjet 6600 series printer User's Guide
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