Check the printer lights, Check the printer cable connection, If the printer still does not print – HP Deskjet 6620 Color Inkjet Printer User Manual

Page 112: 3 paper jam, Paper jam

Advertising
background image

Check the printer lights

The printer lights indicate the printer status and alert you to potential problems.
For more information, see

printer lights are on or flashing

.

Check the printer cable connection

If the printer cable is attached to a USB hub, a printing conflict might exist. Use one

of these methods for solving the conflict:

• Attach the printer USB cable directly to your computer.
• When printing, do not use other USB devices that are attached to the hub.

If the printer still does not print

Select the topic below that best describes the problem:

Paper jam

Out of paper message

Printer ejects paper

12.3 Paper jam

Do not clear a paper jam from the front of the printer.
Follow these steps to remove a paper jam:

1. Press the Resume button.

If the paper jam does not clear, then go to the next step.

2. Push the two latch handles on the rear access door toward each other, and

then remove the door.

HP Deskjet 6600 series printer User's Guide

112

Advertising