Connection issues 23 – HP Pocket Playlist User Manual
Page 27
Network connection issues.
Cause
Solution
WINS refers to Windows Internet Naming Service,
which converts NetBIOS network names to IP
addresses.
NetBIOS settings are found at the bottom of the dialog
box. Make sure that the NetBIOS setting is not set to
Disable NetBIOS over TCP/IP.
4.
Make sure that the NetBIOS setting is not set to Disable
NetBIOS over TCP/IP.
Check the network NetBIOS properties in Windows Vista.
Check that each computer on the network has TCP/IP
advanced network properties set to Enable NetBIOS over
TCP/IP. All computers should be set identically.
Windows Vista, Windows 7, or WIndows 8: To ensure your
network has the correct NetBIOS set up
1.
Click Start, and then select Control Panel.
In Windows 8, type
c
, and then select Control Panel.
2.
Click View network status and tasks under Network and
Internet.
3.
In Windows Vista, in the left pane, click Manage
Network Connections.
In Windows 7 or Windows 8, in the left pane, click
Change adapter settings.
4.
Right-click your default network connection and click
Properties:
5.
Highlight Internet Protocol Version 4 (TCP/IP).
6.
Click Properties, click Advanced, click the WINS tab.
WINS refers to Windows Internet Naming Service,
which converts NetBIOS network names to IP
addresses.
Make sure that the NetBIOS setting is not set to Disable
NetBIOS over TCP/IP.
I can't connect to HP Pocket Playlist. I have previously connected successfully, but now I can't.
Cause
Solution
A mobile user changed the SSID name of the HP Pocket
Playlist device after your last successful connection.
Any time the HP Pocket Playlist device SSID name is
changed, previous connections will not longer work. You
must determine the HP Pocket Playlist device's SSID name
and establish a new connection to that name.
I reset the HP Pocket Playlist device back to factory default settings and now I don't know the device name or password.
Cause
Solution
Resetting to factory defaults set the credentials back to their
original settings.
The default SSID name is 'PocketPlaylist'. There is no
default password.
Connection issues 23