HP dvd1260i DVD Writer - Manual (Page 20)

20
ENGLISH
Write Problems
Symptom Possible Cause Solution
Authoring software used
does not support your DVD
writer y Use the authoring software provided with
the DVD writer.
y If using other software, contact the
software supplier (or check the
appropriate website) to ensure that it
supports your DVD writer.
Disc inserted upside down y Reinsert the disc label side up.
Insufficient hard disk
capacity y Ensure that 1.2 to 2 times the capacity of
the write data is available on hard disk.
(Required capacity may vary according to
write method.)
No power y Ensure that the power cord is connected
securely (at all connections).
Cannot write to disc
IDE cable not properly
connected y Ensure that the IDE cable and connectors
are not damaged (check the pins
carefully), and both sides are connected.
Defective or damaged disc y Always use high-quality media.
y Always handle discs with care and keep
them clean. Deep scratches, fingerprints,
or other contaminants on a disc’s surface
can make it unreadable.
Writing errors occur
Insufficient hard disk
capacity y Ensure that 1.2 to 2 times the capacity of
the write data is available on hard disk.
(Required capacity may vary according to
write method.)
IDE cable not properly
connected y Ensure that the IDE cable and connectors
are not damaged (check the pins
carefully), and both sides are connected.
Drive not recognized
Authoring software used
does not support your DVD
writer y Use the authoring software provided with
your DVD writer.
y If using other software, contact the
software supplier (or check the
appropriate website) to ensure that it
supports your DVD writer.
DVD/CD media not
compatible with high speed y Use media rated for the highest speed
your drive can write to.
Defective or damaged disc y Always use high-quality media.
y Always handle discs with care and keep
them clean. Deep scratches, fingerprints,
or other contaminants on a disc’s surface
can make it unreadable.
Cannot write at highest
speed
Authoring software used
does not support your DVD
writer y Use the authoring software provided with
your DVD writer.
y If using other software, contact the
software supplier (or check the
appropriate website) to ensure that it
supports your DVD writer.