Document Outline

• 2700, 4500, 4700, and 4900 Backup system user guide
• Contents
• 1 Getting started
  • This guide
  • Overview of HP StoreOnce Backup products
  • User types and user roles
  • Network configuration
  • Power off and power on
    • Powering on the system
      • Location of power on buttons, HP StoreOnce 4900 Backup
      • Location of power on buttons, HP StoreOnce 2700, 4500, and 4700 Backup
      • Location of power on buttons, HP 2620, 4210/4220, and 4420/4430
  • Navigating the HP StoreOnce Graphical User Interface (GUI)
  • Navigating the online help
  • The StoreOnce CLI
  • Licensing
  • Security Features
• 2 StoreOnce functions
  • Overview of the HP StoreOnce page
  • System information and status
• 3 VTL (Virtual Tape Libraries) functions
  • VTL Configuration page
    • Fibre Channel Settings tab
      • Port assignment for StoreOnce Backup systems with two Fibre Channel cards
    • iSCSI Settings tab
  • Libraries page
    • Device Details tab
      • To create a new library (administrators only)
      • To edit library details (administrators only)
      • To delete a library (administrators only)
    • Emulation types for tape devices
    • Interface Information tab
      • To change drive assignment on Fibre Channel ports
    • Active Connections tab
    • Cartridges tab
      • To create a cartridge (administrators only)
      • To delete a cartridge (administrators only)
      • To delete all or a range of cartridges (administrators only)
      • To write protect a cartridge (administrators only)
      • To edit maximum cartridge size (administrators only)
      • To move or unload cartridges
      • To edit barcodes in bulk
  • Make Replication Target libraries visible to the host
• 4 NAS functions
  • NAS Configuration page
  • CIFS Server tab
    • Configuring user authentication
  • Configuring CIFS Server with AD and CIFS Share with AD domain users
  • NFS Server tab
  • Shares (NAS)
    • Creating a CIFS share
    • Creating an NFS share and setting permissions
• 5 Replication functions
  • What is an appliance?
    • How do I identify the IP address of a Service Set?
  • Status tab
  • Partner Appliances (Replication)
    • Target Appliances tab
    • Source Appliances tab
    • Source Appliance Permissions tab
  • Local Settings (Replication) tab
    • General settings tab
    • Bandwidth Limiting tab
    • Blackout Windows tab
  • Event History (Replication) tab
  • VT Mappings (Replication)
    • Source and target library mappings
    • Running the replication wizard (virtual tape devices)
    • Recovering a Source Appliance (Virtual Tape devices)
  • NAS Mappings (Replication)
    • Source and target share details
    • Running the replication wizard (NAS)
    • Recovering a Source Appliance (NAS shares)
      • Reverse replication using the wizard
      • Promoting a Target Share over the WAN using NAS
• 6 HP StoreOnce Catalyst functions
  • What is HP StoreOnce Catalyst?
  • StoreOnce Catalyst terminology
  • StoreOnce Catalyst page
    • StoreOnce Catalyst Status tab
    • StoreOnce Catalyst Settings tab
    • StoreOnce Catalyst Clients tab
    • StoreOnce Catalyst Blackout Windows tab
    • StoreOnce Catalyst Bandwidth Limiting Windows tab
  • Catalyst Stores page
    • Store details tab
    • Permissions tab (administrators only)
    • Item summary tab
    • Data jobs tab
    • Outbound copy jobs tab
    • Inbound copy jobs tab
    • System information messages
• 7 Housekeeping function
  • The Housekeeping page
  • Configuring blackout windows
  • Pausing housekeeping
• 8 StoreOnce reporting
  • Activity report
  • Reporting page
• 9 Hardware Problem and Storage Reporting
  • Hardware Problem Report
    • Hardware problem details
  • Storage Report
• 10 Hardware
  • Monitoring the StoreOnce Backup server
    • Differences between systems
  • Monitoring the storage
  • Drives (enclosure)
  • HP StoreOnce 2620, 4210/4220, and 4420/4430 Hardware tree
    • Monitoring the server
    • Monitoring the SA controller, StoreOnce 2620, 4210/4220, and 4420/4430
• 11 Remote Support
  • Remote Support page
  • Configuring and modifying remote support
  • Customer Information page
    • Entering and modifying customer information
  • Server page
    • Entering and modifying entitlement information for the servers
  • Storage page
    • Entering and modifying entitlement information for storage expansions
  • Switch page
    • Entering and modifying entitlement information for switches
  • Status page
• 12 Access and Device Configuration
  • Device Configuration page
  • User Management
    • To add a user (Admin only)
    • To add a group (Admin only)
    • To modify a user
    • To delete a user or group (Admin only)
  • Email
    • Test email
    • Events (Email)
    • To manage email notifications
  • Support Ticket
    • Data collection
      • Collect Data
      • Download data collection
      • Delete data collection
• 13 Events
  • To delete events from the log
• 14 Configuration save and restore process
  • Configuration file
    • When should a configuration file be generated?
  • Contents of the configuration text file
  • Settings restored after automatic recovery
  • Performing a configuration save
  • Prerequisites for a configuration restore
  • Restoring from the configuration zip file
  • Performing a full configuration restore on a StoreOnce Backup system
  • Deleting configuration files from an appliance
• 15 Storage management
  • RAID configuration
  • Identifying a failed disk
  • Replacing a hot plug disk in a 4900 disk enclosure
    • Important Safety information
    • To install the drives
  • If several disks fail
  • Expanding storage after adding storage
  • Expanding storage by adding a previously configured expansion shelf
• 16 Basic troubleshooting
  • Accessing the CLI
  • Password problems
  • Pulling a Support Ticket
  • Licensing problems
  • Multiple users
  • Connecting to the StoreOnce Backup system from the backup application
  • Timeout problems with NAS CIFS shares
  • Power off and power on
  • NFS State handle error
  • If backup or replication fails
  • Catalyst troubleshooting
  • Performance
  • StoreOnce Backup system configuration problems
  • Upgrade licenses
• 17 Advanced troubleshooting
  • VLAN networking problems
  • Software update process
  • Firmware updates
  • Using the 10Gb ports (HP StoreOnce 4900/4700/4500/44xx)
  • Power off and power on
    • Power On/Off Problems
  • Cannot authenticate an iSCSI session
  • If the HP StoreOnce Backup system runs out of disk space
  • Reduced performance using Data in Flight Encryption
  • Cannot access a storage shelf (HP StoreOnce 4xxx Backup systems)
  • Replacement of hardware
  • Quick Restore ISO Image
  • If complete data loss occurs
• 18 SNMP
  • SNMP (Configuration)
    • HP Systems Insight Manager
• 19 Key Parameters
  • StoreOnce 2700, 4500, 4700, and 4900 Backup
  • StoreOnce 2610, 2620, 4220, 4420, and 4430 Backup
• 20 Support and other resources
  • Contacting HP
    • Subscription service
  • Related information
    • Websites
  • Typographic conventions
  • Customer self repair
• A Upgrading to StoreOnce software, version 3.11.x
  • Previous networking models
  • Network model with StoreOnce software version 3.11.0 and later
    • Bonding modes
  • VLAN subnets with HP StoreOnce Backup
    • VLAN guidelines
    • Example network environment
  • Updating to StoreOnce 3.11.0 software
  • Worked example
    • View current configuration
    • Modifying the current configuration
      • Best practise
    • To add a third subnet
    • To add VLAN subnets
      • To modify the existing 10GbE portset and add a VLAN subnet
      • To create a new portset that is VLAN enabled and add a VLAN subnet
    • To add IP addresses to a subnet
    • To add Data in Flight Encryption
      • License requirements
      • Configuring the client
      • Configuring the StoreOnce Backup system
      • Configuring IPsec on the media server
      • Encryption with replication
• B Regulatory information
  • Belarus Kazakhstan Russia marking
  • Turkey RoHS material content declaration
  • Ukraine RoHS material content declaration
  • Warranty information
• Index