Solve problems receiving faxes, The fax does not respond, The fax has a dedicated phone line – HP LaserJet Pro CM1415fnw Color Multifunction Printer User Manual

Page 190: An answering machine is connected to the product

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Solve problems receiving faxes

The fax does not respond

An error message displays on the control panel

A fax is received but does not print

Sender receives a busy signal

No dial tone

Cannot send or receive a fax on a PBX line

The fax does not respond

The fax has a dedicated phone line

Set the

Answer Mode

option to the

Automatic

setting from the control panel.

a.

From the Home screen, touch the Setup button.

b.

Open the

Fax Setup

menu.

c.

Open the

Basic Setup

menu.

d.

Open the

Answer Mode

menu.

e.

Select the

Automatic

setting.

An answering machine is connected to the product

Set the

Answer Mode

option to the

TAM

setting and plug the answering machine into the

“telephone” port.

a.

From the Home screen, touch the Setup button.

b.

Open the

Fax Setup

menu.

c.

Open the

Basic Setup

menu.

d.

Open the

Answer Mode

menu.

e.

Select the

TAM

setting.

If the

TAM

setting is unavailable, set the

Answer Mode

option to the

Automatic

setting.

Set the

Rings to Answer

setting to at least one ring more than the number of rings for which the

answering machine is set.

a.

From the Home screen, touch the Setup button.

b.

Open the

Fax Setup

menu.

c.

Open the

Basic Setup

menu.

d.

Open the

Rings to Answer

menu.

e.

Select the correct setting.

174 Chapter 11 Fax

ENWW

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