Document Outline

• Product basics
  • Product comparison
  • Environmental features
  • Accessibility features
  • Product views
    • Front view
    • Back view
    • Interface ports
    • Serial number and model number location
    • Control panel layout
      • Buttons on the Home screen
      • Control panel help system
• Control panel menus
  • Setup Menu
    • Reports menu
    • Quick Forms menu
    • Fax Setup menu
    • System Setup menu
    • Service menu
    • Network Setup menu
  • Function specific menus
    • Copy Menu
    • Fax Menu
    • Scan Menu
    • USB Flash Drive
• Software for Windows
  • Supported operating systems for Windows
  • Supported printer drivers for Windows
  • Select the correct printer driver for Windows
  • Change print job settings
  • Change printer-driver settings for Windows
    • Change the settings for all print jobs until the software program is closed
    • Change the default settings for all print jobs
    • Change the product configuration settings
  • Remove software for Windows
  • Supported utilities for Windows
    • Other Windows components and utilities
  • Software for other operating systems
• Use the product with Mac
  • Software for Mac
    • Supported operating systems for Mac
    • Supported printer drivers for Mac
    • Install software for Mac operating systems
      • Install software for Mac computers connected directly to the product
      • Install software for Mac computers on a wired network
        • Configure the IP address
        • Install the software
      • Install software for Mac computers on a wireless network
        • Connect the product to a wireless network using WPS
        • Connect the product to a wireless network using the Wireless Setup Wizard
        • Connect the product to a wireless network using a USB cable
    • Remove software from Mac operating systems
    • Change printer-driver settings for Mac
    • Software for Mac computers
      • HP Utility for Mac
        • Open the HP Utility
        • HP Utility features
      • Supported utilities for Mac
        • HP Embedded Web Server
  • Print with Mac
    • Cancel a print job with Mac
    • Change the paper size and type with Mac
    • Resize documents or print on a custom paper size with Mac
    • Create and use printing presets with Mac
    • Print a cover page with Mac
    • Use watermarks with Mac
    • Print multiple pages on one sheet of paper with Mac
    • Print on both sides of the page (duplex printing) with Mac
    • Set the color options with Mac
    • Use the Services menu with Mac
  • Fax with Mac
  • Scan with Mac
• Connect the product
  • Supported network operating systems
    • Printer sharing disclaimer
  • Connect with USB
    • CD installation
  • Connect to a network
    • Supported network protocols
    • Install the product on a wired network
      • Configure the IP address
      • Install the software
    • Install the product on a wireless network
      • Connect the product to a wireless network using WPS
      • Connect the product to a wireless network using the Wireless Setup Wizard
      • Connect the product to a wireless network using a USB cable
      • Install the software for a wireless product currently on the network
      • Disconnect from the wireless network
      • Reduce interference on a wireless network
      • Advanced wireless setup
        • Wireless communication modes
        • Wireless security
        • Connect the product to an ad-hoc wireless network
    • Configure IP network settings
      • View or change network settings
      • Set or change the product password
      • Manually configure IPv4 TCP/IP parameters from the control panel
      • Link speed and duplex settings
• Paper and print media
  • Understand paper use
    • Special paper guidelines
  • Change the printer driver to match the paper type and size
  • Supported paper sizes
  • Supported paper types and tray capacity
  • Load the input tray
  • Load the document feeder
  • Configure the tray
• Print tasks
  • Cancel a print job
  • Basic print tasks with Windows
    • Open the printer driver with Windows
    • Get help for any printing option with Windows
    • Change the number of print copies with Windows
    • Save custom print settings for reuse with Windows
      • Use a printing shortcut with Windows
      • Create printing shortcuts
    • Improve print quality with Windows
      • Select the page size with Windows
      • Select a custom page size with Windows
      • Select the paper type with Windows
      • Select the paper tray with Windows
    • Print on both sides (duplex) with Windows
    • Print multiple pages per sheet with Windows
    • Select page orientation with Windows
    • Set color options with Windows
  • Additional print tasks with Windows
    • Print colored text as black (grayscale) with Windows
    • Print on preprinted letterhead or forms with Windows
    • Print on special paper, labels, or transparencies
    • Print the first or last page on different paper with Windows
    • Scale a document to fit page size
    • Add a watermark to a document with Windows
    • Create a booklet with Windows
  • Walk-up USB printing
• Color
  • Adjust color
    • Change the color theme for a print job
    • Change the color options
    • Manual color options
  • Use the HP EasyColor option for Windows
  • Match colors
• Copy
  • Use copy functions
    • One-touch copy
    • Multiple copies
    • Copy a multiple-page original
    • Copy identification cards
    • Cancel a copy job
    • Reduce or enlarge a copy
    • Collate a copy job
    • Make color or black and white copies
  • Copy settings
    • Change copy quality
    • Check the scanner glass for dirt and smudges
    • Adjust the lightness or darkness for copies
    • Define custom copy settings
      • Print or copy edge-to-edge
    • Set the paper size and type for copying on special paper
    • Restore copy default settings
  • Copy photos
  • Copy mixed size originals
  • Copy on both sides manually (duplex)
• Scan
  • Use scan functions
    • Scan methods
      • Scan to a USB flash drive
      • Scan by using HP Scan software (Windows)
      • Scan by using other software
        • Scan from a TWAIN-compliant program
        • Scan from a WIA-compliant program
      • Scan by using optical character recognition (OCR) software
    • Cancel a scan
  • Scan settings
    • Scanner resolution and color
      • Resolution and color guidelines
      • Color
    • Scan quality
  • Scan a photo
• Fax
  • Set up fax
    • Install and connect the hardware
      • Connect fax to a telephone line
      • Connect additional devices
        • Set up fax with a telephone answering machine
        • Set up fax with an extension phone
      • Setup for stand-alone fax
    • Configure fax settings
      • Use the control panel to set the fax time, date, and header
      • Use of common localized letters in fax headers
    • Use the HP Fax Setup Wizard
  • Use the phone book
    • Use the control panel to create and edit the fax phone book
    • Import or export Microsoft Outlook contacts into the fax phone book
    • Use phone-book data from other programs
    • Delete phone book entries
    • Use speed dials
      • Create and edit speed-dial entries
      • Delete speed-dial entries
    • Manage group-dial entries
      • Create and edit group-dial entries
      • Delete group-dial entries
  • Set fax settings
    • Send fax settings
      • Set special dialing symbols and options
        • Set a dialing prefix
      • Set the dial-tone detection
        • Set tone-dialing or pulse-dialing
      • Set autoredial and the time between redials
      • Set light/dark and resolution
        • Set the default light/dark (contrast) setting
        • Set resolution settings
      • Cover-page templates
      • Set billing codes
    • Receive fax settings
      • Set fax forwarding
      • Set the answer mode
      • Block or unblock fax numbers
      • Set the number of rings-to-answer
      • Set distinctive ring
      • Use autoreduction for incoming faxes
      • Set fax reprint settings
      • Set the fax sounds volume
        • Set the alarm volume, phone-line volume, and ring volume
      • Set stamp-received faxes
      • Set the private receive feature
    • Set fax polling
  • Use fax
    • Fax software
      • Supported fax programs
    • Cancel a fax
      • Cancel the current fax
      • Cancel a pending fax job
    • Delete faxes from memory
    • Use fax on a DSL, PBX, or ISDN system
      • DSL
      • PBX
      • ISDN
    • Use fax on a VoIP service
    • Fax memory
      • Fax memory contents are retained when there is a loss of power
    • Send a fax
      • Fax from the flatbed scanner
      • Fax from the document feeder
      • Use speed dials and group-dial entries
      • Send a fax from the software
      • Send a fax by dialing from a telephone connected to the fax line
      • Send a fax with confirmation
      • Schedule a fax to be sent later
      • Use access codes, credit cards, or calling cards
        • Send faxes internationally
    • Receive a fax
      • Print a fax
        • Print a stored fax when the private receive feature is on
        • Reprint a fax
      • Receive faxes when fax tones are audible on the phone line
  • Solve fax problems
    • Fax troubleshooting checklist
    • Fax error messages
    • Troubleshoot fax codes and trace reports
      • View and interpret fax error codes
      • Fax trace report
    • Fax logs and reports
      • Print all fax reports
      • Print individual fax reports
      • Set the fax error report
    • Change error correction and fax speed
      • Set the fax-error-correction mode
      • Change the fax speed
    • Solve problems sending faxes
      • An error message displays on the control panel
        • The Communication error. message appears
        • No dial tone.
        • The Fax is busy. message appears
        • The No fax answer. message appears
        • Document feeder paper jam
        • The Fax storage is full. message appears
        • Scanner error
      • The control panel displays a Ready message with no attempt to send the fax
      • The control panel displays the message "Storing page 1" and does not progress beyond that message
      • Faxes can be received, but not sent
      • Unable to use fax functions from the control panel
      • Unable to use speed dials
      • Unable to use group dials
      • Receive a recorded error message from the phone company when trying to send a fax
      • Unable to send a fax when a phone is connected to the product
    • Solve problems receiving faxes
      • The fax does not respond
        • The fax has a dedicated phone line
        • An answering machine is connected to the product
        • A telephone handset is connected to the product
        • The Answer Mode setting is set to the Manual setting
        • Voice mail is available on the fax line
        • The product is connected to a DSL phone service
        • The product uses a fax over IP or VoIP phone service
      • An error message displays on the control panel
        • The No fax detected. message appears
        • The Communication error. message appears
        • The Fax storage is full. message appears
        • The Fax is busy. message appears
      • A fax is received but does not print
        • The Private Receive feature is on
      • Sender receives a busy signal
        • A handset is connected to the product
        • A phone line splitter is being used
      • No dial tone
      • Cannot send or receive a fax on a PBX line
    • Solve general fax problems
      • Faxes are sending slowly
      • Fax quality is poor
      • Fax cuts off or prints on two pages
  • Regulatory information and warranties
• Manage and maintain the product
  • Print information pages
  • Use the HP ToolboxFX software
    • View the HP ToolboxFX
    • Status
      • Event log
    • Fax
      • Fax Receive
      • Fax phone book
      • Fax send log
      • Fax receive log
      • Block Faxes
    • Help
    • System Settings
      • Device Information
      • Paper Setup
      • Print Quality
      • Print Density
      • Paper Types
      • System setup
      • Device polling
    • Print Settings
      • Printing
      • PCL5
      • PostScript
    • Network Settings
  • Use the HP Embedded Web Server
    • Open the HP Embedded Web Server
    • Features
  • Use HP Web Jetadmin software
  • Product security features
    • Assign a system password
  • Economy settings
    • Powersave modes
      • Set sleep mode
    • Archive print
  • Manage supplies and accessories
    • Print when a cartridge is at estimated end of life
      • Supplies messages
      • Enable or disable the At Very Low settings from the control panel
    • Manage print cartridges
      • Print-cartridge storage
      • HP policy on non-HP print cartridges
      • HP fraud hotline and Web site
      • Recycle supplies
      • Print cartridge layout
    • Replacement instructions
      • Replace the print cartridges
  • Clean the product
    • Clean the paper path
      • Clean the paper path from the product control panel
    • Clean the scanner glass strip and platen
    • Clean the document feeder pickup rollers and separation pad
    • Clean the touch screen
  • Product updates
• Solve problems
  • Self help
  • Problem-solving checklist
    • Step 1: Check that the product power is on
    • Step 2: Check the control panel for error messages
    • Step 3: Test print functionality
    • Step 4: Test copy functionality
    • Step 5: Test the fax sending functionality
    • Step 6: Test the fax receiving functionality
    • Step 7: Try sending a print job from a computer
    • Step 8: Test the walk-up USB printing functionality
  • Factors that affect product performance
  • Restore the factory-set defaults
  • Interpret control-panel messages
    • Control panel message types
    • Control panel messages
  • Paper feeds incorrectly or becomes jammed
    • The product does not pick up paper
    • The product picks up multiple sheets of paper
    • Prevent paper jams
    • Clear jams
      • Jam locations
      • Clear jams from the document feeder
      • Clear jams from the input tray
      • Clear jams from the output bin
  • Improve print quality
    • Use the correct paper type setting in the printer driver
      • Change the paper type setting for Windows
      • Change the paper type setting for Mac
    • Adjust color settings in the printer driver
      • Change the color theme for a print job
      • Change the color options
    • Use paper that meets HP specifications
    • Print a cleaning page
    • Calibrate the product to align the colors
    • Check the print cartridges
      • Print the Supplies Status page
      • Interpret the Print Quality Page
      • Inspect the print cartridge for damage
      • Repeating defects
    • Use the printer driver that best meets your printing needs
    • Improve print quality for copies
  • The product does not print or it prints slowly
    • The product does not print
    • The product prints slowly
  • Solve walk-up USB printing problems
    • The USB Flash Drive menu does not open when you insert the USB accessory
    • The file does not print from the USB storage accessory
    • The file that you want to print is not listed in the USB Flash Drive menu
  • Solve connectivity problems
    • Solve direct-connect problems
    • Solve network problems
      • Poor physical connection
      • The computer is using the incorrect IP address for the product
      • The computer is unable to communicate with the product
      • The product is using incorrect link and duplex settings for the network
      • New software programs might be causing compatibility problems
      • The computer or workstation might be set up incorrectly
      • The product is disabled, or other network settings are incorrect
  • Solve wireless network problems
    • Wireless connectivity checklist
    • The control panel displays the message: The wireless feature on this product has been turned off
    • The product does not print after the wireless configuration completes
    • The product does not print, and the computer has a third-party firewall installed
    • The wireless connection does not work after moving the wireless router or product
    • Cannot connect more computers to the wireless product
    • The wireless product loses communication when connected to a VPN
    • The network does not appear in the wireless networks list
    • The wireless network is not functioning
  • Product software problems
  • Solve common Mac problems
    • The printer driver is not listed in the Print & Fax list
    • The product name does not appear in the product list in the Print & Fax list
    • The printer driver does not automatically set up the selected product in the Print & Fax list
    • A print job was not sent to the product that you wanted
    • When connected with a USB cable, the product does not appear in the Print & Fax list after the drive ...
    • You are using a generic printer driver when using a USB connection
• Supplies and accessories
  • Order parts, accessories, and supplies
  • Part numbers
    • Print cartridges
    • Cables and interfaces
• Service and support
  • Hewlett-Packard limited warranty statement
  • HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement
  • Data stored on the print cartridge
  • End User License Agreement
  • OpenSSL
  • Customer support
  • Repack the product
• Product specifications
  • Physical specifications
  • Power consumption, electrical specifications, and acoustic emissions
  • Environmental specifications
• Regulatory information
  • FCC regulations
  • Environmental product stewardship program
    • Protecting the environment
    • Ozone production
    • Power consumption
    • Paper use
    • Plastics
    • HP LaserJet print supplies
    • Return and recycling instructions
      • United States and Puerto Rico
        • Multiple returns (more than one cartridge)
        • Single returns
        • Shipping
          • Residents of Alaska and Hawaii
      • Non-U.S. returns
    • Paper
    • Material restrictions
    • Disposal of waste equipment by users in private households in the European Union
    • Chemical substances
    • Material Safety Data Sheet (MSDS)
    • For more information
  • Declaration of Conformity
  • Declaration of Conformity (wireless models)
  • Safety statements
    • Laser safety
    • Canadian DOC regulations
    • VCCI statement (Japan)
    • Power cord instructions
    • Power cord statement (Japan)
    • EMC statement (Korea)
    • Laser statement for Finland
    • GS statement (Germany)
    • Substances Table (China)
    • Restriction on Hazardous Substances statement (Turkey)
  • Additional statements for telecom (fax) products
    • EU Statement for Telecom Operation
    • New Zealand Telecom Statements
    • Additional FCC statement for telecom products (US)
    • Telephone Consumer Protection Act (US)
    • Industry Canada CS-03 requirements
  • Additional statements for wireless products
    • FCC compliance statement—United States
    • Australia statement
    • Brazil ANATEL statement
    • Canadian statements
    • European Union regulatory notice
    • Notice for use in France
    • Notice for use in Russia
    • Korean statement
    • Taiwan statement
• Index