Error reporting, Error reporting 264 – HP XP Continuous Access Software User Manual

Page 264

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264

HP StorageWorks Disk Array XP RAID Manager: User’s Guide

Error reporting

If you have a problem with RM, first make sure that the problem is not
caused by the host or the connection to the disk array.

The tables in this chapter provide detailed troubleshooting information:

“Operational notes”

on page 265

“Error codes”

on page 268

“Command return values”

on page 270

“Command errors”

on page 273

If a failure occurs in CA or BC volumes, find the failure in the paired
volumes, recover the volumes, and continue operation in the original
system. If a CA command terminates abnormally, see the RM activation
log file, error log file, and trace file to identify the cause.

RM monitors failures in the paired volumes at regular intervals. When it
detects a failure, it sends an error message to the host syslog file. When a
failure is detected and reported, collect the data in the RM error log file and
trace data file (in all files under $HORCM_LOG) to determine the cause
of the error.

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