Contents 4
Accessing a server blade with local media devices ............................................................................ 41
Software and configuration utilities ............................................................................................... 43
Server blade deployment tools .................................................................................................................. 43
HP BladeSystem c-Class Advanced management ............................................................................... 43
Network-based PXE deployment ...................................................................................................... 43
Deployment methods ...................................................................................................................... 45
Configuration tools .................................................................................................................................. 49
SmartStart software ........................................................................................................................ 49
HP ROM-Based Setup Utility ............................................................................................................ 49
Array Configuration Utility .............................................................................................................. 52
Option ROM Configuration for Arrays ............................................................................................. 52
Re-entering the server serial number and product ID ........................................................................... 53
Management tools ................................................................................................................................... 53
Automatic Server Recovery ............................................................................................................. 53
ROMPaq utility .............................................................................................................................. 54
iLO 3 technology ........................................................................................................................... 54
Erase Utility .................................................................................................................................. 54
Redundant ROM support ................................................................................................................ 55
USB support and functionality ......................................................................................................... 55
Internal SD support ........................................................................................................................ 56
Diagnostic tools ...................................................................................................................................... 56
HP Insight Diagnostics .................................................................................................................... 56
HP Insight Diagnostics survey functionality ........................................................................................ 56
Integrated Management Log ........................................................................................................... 57
Remote support and analysis tools ............................................................................................................. 57
HP Insight Remote Support software ................................................................................................. 57
Keeping the system current ....................................................................................................................... 58
Drivers ......................................................................................................................................... 58
ProLiant Support Packs ................................................................................................................... 58
Operating System Version Support .................................................................................................. 58
Firmware ...................................................................................................................................... 58
HP Smart Update Manager ............................................................................................................. 59
Change control and proactive notification ........................................................................................ 59
Care Pack .................................................................................................................................... 59
Troubleshooting .......................................................................................................................... 60
Troubleshooting resources ........................................................................................................................ 60
Pre-diagnostic steps ................................................................................................................................. 60
Important safety information ............................................................................................................ 60
Symptom information ..................................................................................................................... 62
Prepare the server for diagnosis ...................................................................................................... 62
Loose connections ................................................................................................................................... 64
Service notifications ................................................................................................................................. 64
Server health LEDs ................................................................................................................................... 64
Troubleshooting flowcharts ....................................................................................................................... 64
Start diagnosis flowchart ................................................................................................................ 65
General diagnosis flowchart ........................................................................................................... 66
Server blade power-on problems flowchart ....................................................................................... 68
POST problems flowchart ............................................................................................................... 70
OS boot problems flowchart ........................................................................................................... 72
Server fault indications flowchart ..................................................................................................... 74
POST error messages and beep codes ....................................................................................................... 76
