HP ZBook 17 Mobile Workstation - Manual (Page 84)

CAUTION: Some Startup Repair options will completely erase and reformat the hard drive. All files
you have created and any software installed on the computer are permanently removed. When
reformatting is complete, the recovery process restores the operating system, as well as the drivers,
software, and utilities from the backup used for recovery.
1. If possible, back up all personal files.
2. If possible, check for the presence of the Recovery Image partition and the Windows partition.
To check for the Windows partition, select Start > Computer.
NOTE: If the Windows partition and the Recovery Image partition is not listed, you must
recover your operating system and programs using the Windows 7 operating system DVD and
the Driver Recovery media. For additional information, see
Using Windows 7 operating system
media on page 74 .
3. If the Windows partition is listed, restart the computer, and then press f8 before the Windows
operating system loads.
4. Select Startup Repair.
5. Follow the on-screen instructions.
NOTE: For additional information on recovering information using the Windows tools, select Start >
Help and Support.
Using f11 recovery tools (select models only)
CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files
that you have created and any software that you have installed on the computer are permanently
removed. The
f11 recovery tool reinstalls the operating system and HP programs and drivers that
were installed at the factory. Software not installed at the factory must be reinstalled.
To recover the original hard drive image using f11 :
1. If possible, back up all personal files.
2. If possible, check for the presence of the Recovery Image partition: click Start, right-click
Computer, click Manage, and then click Disk Management.
NOTE: If the Recovery Image partition is not listed, you must recover your operating system
and programs using the Windows 7 operating system media and the Driver Recovery media. For
additional information, see
Using Windows 7 operating system media on page 74 .
3. If the Recovery Image partition is listed, restart the computer, and then press esc while the
“Press the ESC key for Startup Menu” message is displayed at the bottom of the screen.
4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen.
5. Follow the on-screen instructions.
Using Windows 7 operating system media
If you cannot use the recovery media you previously created using the HP Recovery Disc Creator
(select models only), you must purchase a Windows 7 operating system DVD to reboot the computer
and repair the operating system.
To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go to
http://www.hp.com/support . For worldwide support, go to http://welcome.hp.com/country/us/en/
wwcontact_us.html . You can also order the DVD by calling support. For contact information, see the
Worldwide Telephone Numbers booklet included with the computer.
74 Chapter 11 Backup and recovery