Getting help when things go wrong – HP Deskjet 832c Printer User Manual

Page 72

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65

Getting Help When Things Go Wrong

5

A page prints off center

This problem may result from one of the
following conditions:

You have selected the wrong paper
size in the Page Setup dialog box.

The margins are set incorrectly in the
document you are printing.

Paper is not placed properly in the
paper tray.

Text lines up in columns on the screen
but not when it prints

You may have used spaces (rather than
tabs) to line up the text. Because printers
interpret spaces differently than the
screen does, the text may fail to line up
when you print it. Try replacing the
spaces with tabs.

You can also make columns by using
spaces with a monospace font—such as
Courier or Monaco—instead of tabs. A
monospace font is one in which every
character has the same width.

Print quality is poor

Most image problems are caused by
problems with an ink cartridge or with
your choice of paper. Don’t use the
following types of paper:

erasable typing paper

damaged, wrinkled, or stapled paper

multipart forms (“carbonless
carbons”)

For best print quality, use coated or
glossy papers especially designed for
HP DeskJet printers. If you use plain

paper, use 60-135 gsm or 16- to 36-
pound plain paper; 75 gsm or 20-pound
paper is recommended. Plain papers can
vary widely. If you’re not happy with one
kind of paper, try a different brand.

The image is too light or too dark

If printing looks fuzzy because it’s too
light or too dark, try the following:

Clean the cartridges. Go to “Cleaning
the Inkjet Print Cartridges” on
page 55. If this doesn’t help, r
eplace
one or both ink cartridges. Go to
“Replacing an Inkjet Print Cartridge”
on page 52.

Make sure you’ve chosen the correct
paper type in the Print dialog box.

If you’re using plain paper, try
flipping the stack of paper in the
paper tray. Most paper has one side
that’s better for printing. If you’re
using other material, make sure you
have it loaded in the correct
orientation. Go to “Load Paper” on
page 8.

Try printing on a different kind of
paper.

Try choosing Best print quality in the
Print dialog box.

Thin lines fade or break up

Pick a darker color for the affected
object.

The ink smears when rubbed

Don’t handle pages before the printer
drops them into the output tray. Wait
several minutes before handling

C6411-90053_VeniceFixed.book Page 65 Monday, June 28, 1999 11:50 AM

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