Information and support when you need it – HP Netserver L Server series User Manual

Page 102

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Chapter 12

Service and Support

94

Information and Support When You Need It

Hewlett-Packard offers a complete set of support and information sources--each
discussed in this chapter:

•

HP NetServer Navigator Release History and Status Report

•

HP NetServer Information Assistant

•

CompuServe discussion forum and library

•

World Wide Web and Internet FTP

•

HP Automated FaxBack Service

•

HP Repair and Telephone Support

HP provides a complete communications program to help you keep up to date
with your HP NetServer:

•

HP NetServer Support News

•

Proactive Notification for HP NetServer Products

•

HP NetServer Navigator CD-ROM Subscription

This chapter also covers the following:

•

Ordering HP cables, drive trays, and manuals

•

Contacting HP’s Regional Headquarters

•

Joining CompuServe

HP NetServer Navigator Release History
and Status Report

To ensure that you have the latest versions of the software, obtain the current HP
NetServer Navigator Release History. The Release History is updated for each
new release of the CD-ROM.

The Release History briefly describes the following for each release:

•

Major changes to the HP Navigator CD-ROM that were made for
that release

•

Version number

•

Release date

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