Photos do not print correctly – HP Deskjet 5943 Photo Printer User Manual

Page 76

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Note

You can print with one print cartridge in

ink-backup mode

if you do

not have a replacement print cartridge available.

5.

If the Print Cartridge Status light continues to flash after replacing the print
cartridge, visit HP Technical Support at

www.hp.com/support

.

"Printing in ink-backup mode" message
When the printer detects that only one print cartridge is installed, ink-backup mode is
initiated. This printing mode lets you print with a single print cartridge, but it slows the
printer and affects the quality of printouts.
If you receive the ink-backup mode message and two print cartridges are installed in
the printer, verify that the plastic tape has been removed from each print cartridge.
When the protective piece of plastic tape covers the print cartridge contacts, the
printer cannot detect that the print cartridge is installed.

1 Remove plastic tape

"Print cartridge is in the wrong slot" message
If you receive this error message, the print cartridge is installed in the wrong side of
the print cartridge cradle.
Always install the tri-color print cartridge in the left print cartridge cradle compartment.
Install the black or photo print cartridge in the right print cartridge cradle compartment.

Note

To easily identify the correct side of the cradle in which to install the

print cartridge, match the symbol on the print cartridge with the symbol above
the print cartridge cradle.

Photos do not print correctly

Check the paper tray
1.

Verify that the photo paper in the In tray with the side to be printed on facing down.
Verify that the photo paper is flat.

2.

Slide the paper forward until it stops.

3.

Slide the paper guide firmly against the edge of the paper.
Do not press the guide so firmly against the paper that the paper bends or curls.

Check the printer properties
Open the

Printer Properties

dialog box and verify the following options:

Chapter 11

74

HP Deskjet 5900 series

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