HP Deskjet 5943 Photo Printer - Manual (Page 85)

Ink smears
Follow these guidelines if ink smears appear on the back of the photos, or if the paper
sticks together:
●
Use an HP photo paper.
● Verify that the photo paper is not curled. If the photo paper is curled, place the
paper in a plastic bag and gently bend it the opposite direction of the curl until the
paper lies flat.
If the paper is not curled, then follow these steps:
1.
Open the Printer Properties dialog box.
2. Click the Advanced tab.
3. Click Document Options, and then click Printer Features.
4. Click Dry Time, then select Change in the drop-down list, and then click the
Change button. A Dry Time slider appears.
5. Move the Dry Time slider toward More, and then click OK.
6. Click Ink Volume, then select Change in the drop-down list, and then click the
Change button. An Ink Volume slider appears.
7. Move the Ink Volume slider toward Light, and then click OK.
Note The colors in the image might become lighter.
8. Click OK.
If the problem persists, try the following steps:
1.
Remove the photo paper, and then load plain paper in the In tray.
2. Press and hold down the Print Cancel button until the printer starts printing a self-
test page, and then release the button.
3. Repeat step 2 until the self-test page contains no ink smears.
Part of the photo is faded
If part of the photo is faded, follow these
guidelines .
Photo has unwanted border
If the photo has an unwanted border, follow these
guidelines .
Part of the photo is faded
Fading can occur on different parts of a photo.
User's guide 83