HP StorageWorks XP Remote Web Console Software - Manual (Page 28)

28 Support and other resources
IMPORTANT: Provides clarifying information or specific instructions.
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Conventions for Storage Capacity Values
HP XP storage systems use the following values to calculate physical storage capacity values (hard disk
drives):
• 1 KB (kilobyte) =1,000 bytes
• 1 MB (megabyte) = 1,000 2 bytes
• 1 GB (gigabyte) = 1,000 3 bytes
• 1 TB (terabyte) = 1,000 4 bytes
• 1 PB (petabyte) = 1,000 5 bytes
HP XP storage systems use the following values to calculate logical storage capacity values (logical
devices):
• 1 KB (kilobyte) =1,024 bytes
• 1 MB (megabyte) = 1,024 2 bytes
• 1 GB (gigabyte) = 1,024 3 bytes
• 1 TB (terabyte) = 1,024 4 bytes
• 1 PB (petabyte) = 1,024 5 bytes
• 1 block = 512 bytes
HP technical support
For worldwide technical support information, see the HP support website:
http://www.hp.com/support/
Collect the following information before calling:
• Product model names and numbers
• Technical support registration number (if applicable)
• Product serial numbers
• Error messages
• Operating system type and revision level
• Detailed questions
Subscription service
HP recommends that you register your product at the Subscriber’s Choice for Business website:
http://www.hp.com/go/e-updates
After registering, you will receive e-mail notification of product enhancements, new driver versions,
firmware updates, and other product resources.
HP websites
For additional information, see the following HP websites:
• http://www.hp.com