HP StorageWorks XP Remote Web Console Software - Manual (Page 78)

78 XP Performance Control Export Tool
If an error occurs when running the Export Tool, error messages are issued to the standard output (for
example, the command prompt) and the log file. Table 27 lists the Export Tool messages and
recommended actions against errors.
Monitoring data in the CSV file includes "-1". The value "-1" indicates that XP Auto LUN failed to
obtain monitoring data for some reasons. Probable
reasons are:
• XP Auto LUN attempted to obtain statistics when an
operation for rebooting the array is in progress.
• A heavy workload is imposed on the array.
• If IOPS is 0 (zero), the Response Time that is
included in the monitoring data of LUs, LDEVs,
ports, WWNs, or external volumes is -1.
Because IOPS is 0 (zero), the average
response time becomes invalid.
The Check License row in the log file says
UnmarshalException
.
The Export Tool terminated abnormally due to an error.
The versions of the DKCMAIN/SVP program and the
export tool are not compatible. Verify that you are using
the correct versions.
Table 27 Messages to be issued by the Export Tool
Possible problems Probable causes and recommended action
Connection to the server has not been established. Connection to the server has not been established. Use
the login subcommand.
Execution stops. Execution stops.Remove errors.
Illegal character: "character" An illegal character is used. Use legal characters.
Invalid length: token The length is invalid. Specify a value that has a correct
length.
Invalid range: range The specified range is invalid. Specify the correct range.
Invalid value: "value" The specified value is invalid. Specify a correct value.
Login failed An attempt to log into the SVP failed. Probable causes
are:
1. An incorrect operand is used for the svpip
subcommand.
2. An incorrect operand is used for the login
subcommand.
3. The specified user ID is used by another person, and
the person is being logged in.
4. Two users are currently displaying the Auto LUN XP
pane.
5. Two users are currently executing the Export Tool.
NOTE: If the error cause is 4 or 5 above, do either of
the following:
• Ask one of the users to display another pane.
• Ask one of the users to log off.
• Wait for one of the users to quit the Export Tool.
Table 26 Troubleshooting the Export Tool (continued)
Possible problem Probable cause and recommended action