Error messages – HP Photosmart Pro B9180 Photo Printer User Manual
Page 53
Print quality is poor
Solution
●
Use photo paper designed for the printer. For best results, use HP Advanced
Photo Paper.
●
You might be printing on the wrong side of the paper. Make sure the paper is
loaded in the main tray with the side to be printed facing down or in the
specialty media tray with the side to be printed facing up.
●
You might have selected a low-resolution setting on the digital camera. Reduce
the print size of the image and try printing again. For better results in the future,
set the digital camera to a higher photo resolution.
●
There might be a problem with a printhead. Try the following:
–
Run an automatic cleaning procedure from the printer control panel. For
more information, see
Clean the printheads automatically
.
–
Calibrate the printer from the control panel. For more information, see
–
Clean the nozzles on the printheads. For more information, see
.
●
If you are printing from a large file (for example, printing a large image at high
dpi), and your system has insufficient RAM and/or a processor of insufficient
speed, your print quality may be poor. Try the following workarounds, or
increase your system processor speed and physical memory size (RAM).
(search keyword: P
HOTOSMART
P
RO
B9180) for
more information on this issue. To optimize print quality for slow computers:
–
Close all applications except the application you are printing from. Make
sure there are no processes running in the background.
–
Change your color management strategy to “Managed by Application,” or
disable color management. See
for more information.
–
If you are printing a landscape image, rotate it into portrait orientation and
select portrait orientation in the driver before printing.
A scratch or dent appears along the edge of printed rigid media
Solution When you load rigid media that is 28 cm (11 inches) wide on the specialty
media tray, place the media 15 mm (0.5 inches) to the left of the raised edge of the
tray, instead of aligning it flush with the raised edge. Make sure that the back edge
of the media (the edge nearest to you) is aligned with the dashed white line on the
tray.
Error messages
Error messages that are displayed on the printer screen can be divided into the following
types:
●
●
●
Ink cartridge and printhead errors
●
Chapter 5
50
HP Photosmart Pro B9100 series printer