Photos do not print correctly – HP Deskjet 6943 Printer User Manual
Page 91
Note
You can print with one print cartridge in
if you do not
have a replacement print cartridge available.
5.
If the Print Cartridge Status light continues to flash after replacing the print cartridge,
.
Printing in ink-backup mode message
When the printer detects that only one print cartridge is installed, ink-backup mode is
initiated. This printing mode lets you print with a single print cartridge, but it slows the
printer and affects the quality of printouts.
If you receive the ink-backup mode message and two print cartridges are installed in the
printer, verify that the plastic tape has been removed from each print cartridge. When
the protective piece of plastic tape covers the print cartridge contacts, the printer cannot
detect that the print cartridge is installed.
1 Remove plastic tape
Print cartridge is in the wrong slot message
If you receive this error message, the print cartridge is installed in the wrong side of the
print cartridge cradle.
Always install the tri-color print cartridge in the left print cartridge cradle compartment.
Install the black or photo print cartridge in the right print cartridge cradle compartment.
Note
To easily identify the correct side of the cradle in which to install the print
cartridge, match the symbol on the print cartridge with the symbol above the print
cartridge cradle.
Photos do not print correctly
Reload the paper tray
1.
Place the photo paper in the In tray with the side to be printed on facing down.
Verify that the photo paper is flat.
2.
Slide the paper forward until it stops.
3.
Slide the paper guides firmly against the edge of the paper.
Do not press the guide so firmly against the paper that the paper bends or curls.
User's guide
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