The fax storage is full. message appears, The fax is busy. message appears – HP LaserJet Pro 300 Color MFP M375 User Manual

Page 239

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d.

Open the

Error Correction

menu.

e.

Select the

Off

setting.

Print the

Fax Activity Log

report from the control panel to determine if the error occurs with a

specific fax number.

a.

Touch the

Fax

button, and then touch the

Fax Menu

button.

b.

Open the

Fax Reports

menu.

c.

Open the

Fax Activity Log

menu.

d.

Select the

Print Log Now

option.

If the error persists, contact HP. See

www.hp.com/go/LJColorMFPM375

or

www.hp.com/go/

LJColorMFPM475

or the support flyer that came in the product box.

The Fax storage is full. message appears

Turn the product off then on.

Print all of the faxes, and then have the sender resend the fax.

Ask the sender to divide a large fax job into smaller sections, and then fax them individually.

Make sure that the resolution of the sending fax machine is not set to the

Photo

setting or the

Superfine

setting.

a.

From the Home screen, touch the Setup

button.

b.

Open the

Fax Setup

menu.

c.

Open the

Advanced Setup

menu.

d.

Open the

Fax Resolution

menu.

e.

Select the correct setting.

Cancel all fax jobs or clear the faxes from memory.

The Fax is busy. message appears

The product cannot receive a fax while attempting to send one. Cancel the fax send and try
sending at a later time.

Allow the product to try sending the fax again.

ENWW

Solve fax problems

223

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