HP Deskjet 400 Printer - Manual (Page 21)

HP Product Duration of Limited Warranty
Software 90 Days
Print cartridges 90 Days
Printer peripheral hardware 1 Year
A. Extent of Limited Warranty
1. Hewlett-Packard (HP) warrants to the end-user customer
that HP products will be free from defects in materials and
workmanship, for a specified time after the date of
purchase by the customer. The duration of this limited
warranty is stated above. Certain additional conditions and
limitations of HP’s warranty are stated in the user’s guide.
Those conditions and limitations include:
a. For software products, the warranty applies only to the
media upon which the product is recorded; and
b. HP does not warrant the operation of any product to
be uninterrupted or error free.
2. HP’s limited warranty covers only those defects which
arise as a result of normal use of the product, and do not
apply to any:
a. Improper or inadequate maintenance;
b. Software or interfacing not supplied by HP;
c. Unauthorized modification or misuse;
d. Operation outside the product’s environmental
specifications, including duty cycle abuse or use
of a mechanical switchbox without a designated surge
protector;
e. Use of non-supported printing media or memory
boards; or
f. Improper site preparation or maintenance.
3. For HP printer products, the use of a non-HP print
cartridge or a refilled print cartridge does not affect either
the warranty to the customer or any HP support contract
with the customer; print cartridge includes both toner
cartridges and ink cartridges. However, if printer failure or
damage is attributable to the use of a non-HP or refilled
print cartridge, HP will charge its standard time and
materials charges to service the printer for the particular
failure or damage.
4. If any software media product or print cartridge product
proves defective during the applicable warranty period,
and if the product is covered by HP’s warranty, the
customer shall return the product for replacement.
5. If HP receives, during the applicable warranty period,
notice of a defect in a hardware product which is covered
by HP’s warranty, HP shall either repair or replace the
product, at its option. Any replacement product may be
either new or like-new, provided that it has functionality at
least equal to that of the product being replaced.
6. If HP is unable to repair or replace, as applicable, a
defective product which is covered by HP’s warranty, HP
shall, within a reasonable time after being notified of the
defect, refund the purchase price for the product, provided
the customer returns the product.
7. HP’s warranty is valid in any country where the HP
products listed above are distributed by HP, except for the
Middle East, Africa, Argentina, Brazil, Mexico, Venezuela,
and France’s “Departments D’Outre Mer”; for those
excepted areas, the warranty is valid only in the country of
purchase. Contracts for additional warranty services, such
as on-site service, may be available from any authorized
HP service facility where the listed HP product is
distributed by HP or an authorized importer.
8. This Limited Warranty Statement gives the customer
specific legal rights. The customer may also have other
rights which vary from state to state in the United States,
from province to province in Canada, and from country to
country elsewhere in the world.
B. Limitations of Warranty
1. NEITHER HP NOR ANY OF ITS THIRD PARTY
SUPPLIERS MAKES ANY OTHER WARRANTY OF ANY
KIND, WHETHER EXPRESS OR IMPLIED, WITH
RESPECT TO HP PRODUCTS. HP AND ITS THIRD PARTY
SUPPLIERS SPECIFICALLY DISCLAIM THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE.
2. To the extent that this Limited Warranty Statement is
inconsistent with the law of the locality where the
customer uses the HP product, this Limited Warranty
Statement shall be deemed modified to be consistent with
such local law. Under such local law, certain limitations of
this Limited Warranty Statement may not apply to the
customer. For example, some states in the United States,
as well as some governments outside the United States
(including provinces in Canada), may:
a. Preclude the disclaimers and limitations in this
Warranty Statement from limiting the statutory rights
of a consumer (e.g., Australia and the United
Kingdom);
b. Otherwise restrict the ability of a manufacturer to make
such disclaimers or impose such limitations; or
c. Grant the customer additional warranty rights, specify
the duration of implied warranties which the
manufacturer cannot disclaim, or not allow limitations
on how long an implied warranty lasts.
3. To the extent allowed by local law, the remedies provided
in this Warranty Statement are the customer’s sole and
exclusive remedies.
C. Limitations of Liability
1. EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET
FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT
SHALL HP BE LIABLE FOR ANY DIRECT, INDIRECT,
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES, WHETHER BASED ON CONTRACT, TORT,
OR ANY OTHER LEGAL THEORY AND WHETHER
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
19
Hewlett-Packard Limited Warranty Statement
US English 400 manual 05.06.1997 04.44 pm Page 19