Before you call for service – GE JGRP20WEJWW User Manual

Page 24

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Troubleshooting Tips

Problem

Possible Causes

What To Do

Oven will not self-clean

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•Allow the oven to cool to room temperature and 



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•Close door.

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•See the Using the self-cleaning oven section.

“Crackling” or

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• This is normal. 

“popping” sound

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Excessive smoking

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• Touch the CLEAR/OFF pad. Open the windows to

rid the room of smoke. Wait until the LOCKED DOOR

light goes off. Wipe up the excess soil and reset the

clean

cycle.

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• Allow the oven to cool below locking temperature.

after a clean cycle

Oven not clean after a

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• See the Using the self-cleaning oven section.

clean cycle

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• Clean up heavy spillovers before starting the clean

cycle. Heavily soiled ovens may need to self-clean

again or for a longer period of time.

“LOCK DOOR” flashes

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• Close the oven door.

in the display

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LOCKED DOOR light 

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• Touch the CLEAR/OFF pad. Allow the oven to cool.

flashes in the display

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• Touch the CLEAR/OFF pad. Allow the oven to cool for

letter flash in the display

one hour. Put the oven back into operation.



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• Disconnect all power to the oven for 5 minutes

and then reconnect power. If the function error

code continues repeating, call for service.

Display goes blank

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• Replace the fuse or reset the circuit breaker.



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• See the Special features of your oven control section.



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Display flashes

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• Reset the clock.

Unable to get the 

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• The BAKE and BROIL HI/LO pads must be touched at

display to show “SF”

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the same time and held for 2 seconds.

Before you call for service…

24

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