Questions? use this problem solver, The problem solver – GE ZDOD240PLSS User Manual

Page 16

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Questions?
Use this
problem
solver!

PROBLEM

POSSIBLE CAUSE

APPLIANCE

• Appliance is so quiet that most of the time you will hear low or

DOES NOT OPERATE

no operating noise.

• Appliance may be in defrost cycle when compressor motor does not

operate for about 30 minutes.

• Controls are set to OFF. Press ON/OFF button on control panel.

• If interior light is not on, appliance may not be plugged in at

electrical outlet. Push the plug completely into the electrical outlet.

• The GFCI circuit breaker is tripped. Replace fuse or reset

the breaker.

• The appliance is in showroom mode. Unplug it and plug it back in.

VIBRATION OR

• Adjust the leveling legs as shown in the Installation Instructions.

RATTLING (Slight
vibration is normal.)

COMPRESSOR

• Normal when appliance is first plugged in. Wait 24 hours for the

MOTOR OPERATES

appliance to completely cool down.

FOR LONG PERIODS

• Often occurs when large amounts of food are placed in appliance.

OR CYCLES ON AND

This is normal.

OFF FREQUENTLY

• Door left open or package holding door open.

• Hot weather or frequent door openings. This is normal.

• Temperature control set at the coldest setting.

See Temperature Control.

COMPARTMENT

• Temperature control not set cold enough. See Temperature Control.

TOO WARM

Allow 12–24 hours for temperature to change.

• Warm weather or frequent door openings.

• Door left open for long time.

• Package may be holding door open.

• Thermistor may be blocked, which can affect the overall temperature.

The thermistor is located on the right hand side just above the third shelf.

APPLIANCE

• Interior needs cleaning. See Care and Cleaning.

HAS ODOR

• Keep open box of baking soda in appliance; replace every 3 months.

DOOR

• Door gasket is sticking or folding over. Apply petroleum jelly

NOT CLOSING

or paraffin wax to the face of the gasket.

PROPERLY

• The door is hitting an internal component inside the appliance.

Adjust interior components to prevent interference.

MOISTURE FORMS

• Not unusual during periods of high humidity. Wipe surface dry.

ON OUTSIDE OF

• Door left open or package holding door open.

APPLIANCE

FROST OR MOISTURE

• Too frequent or too long door openings.

COLLECTS INSIDE

• In humid weather, air carries moisture into appliance when door

is opened.

• Temperature control is set at coldest setting.

• Thermistor may be blocked, which can affect the overall temperature.

The thermistor is located on the right hand side just above the third shelf.

16

The Problem Solver

Outdoor/Indoor Refrigerator

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