Troubleshooting – AT&T CL81100 User Manual

Page 17

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Troubleshooting

Appendix

Out of range OR No pwr at base appears on my cordless handset.

Ensure you plug the telephone base in properly and the power
is on.
Place the cordless handset in the telephone base for one
minute to allow the cordless handset and base to synchronize.
Move the cordless handset closer to the telephone base. You
might have moved out of range.
Reset the telephone base. Unplug the electrical power. Wait for
15 seconds then plug it back in. Allow up to one minute for the
cordless handset and telephone base to reset.
Other electronic products can cause interference with your
cordless phone. Try installing your phone as far away from these
types of electronic devices as possible: television sets, VCRs, or
other cordless telephones.

The batteries do not hold a charge.

If the cordless handset is in the telephone base or charger and
the charge light is not on, refer to

The charge light is off or

blinking (page 18) in this Troubleshooting guide.
Charge the battery in the cordless handset for at least 16 hours.
For optimum daily performance, return the cordless handset to
the telephone base or charger when not in use.
If the battery is depleted, it might take approximately 30 minutes to
charge the handset before it shows

Low battery, refer to the table

on page 6 for details.
You might need to purchase a new battery. Please refer to

Battery

installation and charging in this user’s manual on pages 6-7.

I hear other calls while using my phone.

Disconnect the telephone base from the telephone jack, and
plug in a different telephone. If you still hear other calls, call
your telephone service provider.

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