Diagnostic tools – Samsung SGH-T479RNATMB User Manual
Page 133
Changing Your Settings 130
Master reset
From this menu you can reset your phone and sound settings to the factory default settings.
1.
From Idle mode, press Menu
➔
Settings
➔
Reset settings
➔
Master reset and press the Select soft key
or .
2.
Enter your password and press Confirm.
3.
At the Reset settings? prompt, press Yes to reset the settings or No to cancel.
Diagnostic Tools
A customer care (diagnostic) solution is provided on this handset. This solution allows your carrier to efficiently
solve subscriber service issues from a T-Mobile portal. To use this feature:
1.
From the Idle menu, dial 611 then press
from the handset to diagnose.
Self-Help software immediately captures the call and displays a menu screen that displays frequently asked
questions, troubleshooting and other tips and tricks.
2.
Using this portal, you can automatically configure your handset, using step-by-step instructions. You can
also make account inquiries and pay bills.
Note: For more information, please contact T-Mobile customer service.