Samsung BD-D5300-ZA - Manual (Page 61)

English
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Appendix
PROBLEM SOLUTION
BD-LIVE
I cannot connect to the BD-LIVE server. Check whether the network connection is successful or not by using • the
Network Status menu. (See page 34)
Check whether the USB memory device is connected • to the player.
The memory device must have at least 1GB of free space to accommodate •
the BD-LIVE service.
You can check the available size in BD Data Management. (See page 35)
Check whethe • r the BD-LIVE Internet Connection menu is set to Allow(All).
If all above fails, contact the contents provider or • update the player to the
latest firmware.
When using the BD-LIVE service, an error
occurs.
The memory device must have at least 1GB of free space to accommodate •
the BD-LIVE service.
You can check the available size in BD Data Management. (See page 35)
NOTE ✎
When the factory default settings are restored, ▪ all stored user BD data is deleted.
Repairs
If you contact us to repair your player, an administration fee may be charged if either:
An engineer is called out to your home at your request and there is no defect in the product. 11
You bring the unit to a repair center and there is no defect in the product. 21
We will provide you with the amount of the administration fee before we make a home visit or begin any
work on your player.
We recommend you read this manually thoroughly, search for a solution on line at www.samsung.com, or
contact Samsung Customer Care before seeking to repair your player.