Samsung YP-G1CW-XAA User Manual

Page 102

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Troubleshooting

101

Error messages appear when opening music

files

Some music files may not play on your Samsung mobile

device for a variety of reasons. If you receive error

messages when opening music files on your device, try the

following:

Free some memory by transferring files to a PC or

deleting files from your device.
Ensure that the music file is not Digital Rights

Management (DRM)-protected. If the file is DRM-

protected, ensure that you have the appropriate license

or key to play the file.
Ensure that your device supports the file type.

Error messages appear when launching the FM

radio

The FM radio application on your Samsung mobile device

uses the headset cable as an antenna. Without a headset

connected, the FM radio will be unable to receive radio

stations. To use the FM radio, first ensure that the headset

is properly connected. Next, scan for and save the available

radio stations.
If you still cannot use the FM radio after performing these

steps, try accessing your desired station with another radio

receiver. If you can hear the station with another receiver,

your device may require service. Contact a Samsung

Service Center.

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