English – Samsung PN51D490A1DXZA User Manual

Page 207

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English

Issues

Solutions and Explanations

The picture is distorted: macro
block error, small block, dots,
pixelization

•

Compression of video contents may cause picture distortion especially
in fast moving pictures such as sports and action movies.

•

Low signal level or bad quality can cause picture distortion. This is not a
TV issue.

•

Mobile phones used close to the TV (cca up to 1m) may cause noise in
picture on analogue and digital TV.

Colour is wrong or missing.

•

If you’re using a component connection, make sure the component
cables are connected to the correct jacks. Incorrect or loose
connections may cause colour problems or a blank screen.

There is poor colour or
brightness.

•

Adjust the

Picture

options in the TV menu (go to

Picture

mode /

Colour

/

Brightness

/

Sharpness

)

•

Adjust

Energy Saving

option in the TV menu (go to

MENU

–

System

–

Eco Solution

–

Energy Saving

)

•

Try resetting the picture to view the default picture settings (go to

MENU

-

Picture

-

Reset Picture

)

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