English – Samsung PN51D490A1DXZA User Manual

Page 209

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English

Issues

Solutions and Explanations

The picture is good but there is
no sound.

•

Set the

Speaker Select

option to

TV Speaker

in the

Sound

menu.

•

If you are using an external device, make sure the audio cables are
connected to the correct audio input jacks on the TV.

•

If you are using an external device, check the device’s audio output
option (ex. you may need to change your cable box’s audio option to
HDMI when you have a HDMI connected to your TV).

•

If you are using a DVI to HDMI cable, a separate audio cable is required.

•

If your TV has a headphone jack, make sure there is nothing plugged
into it.

•

Reboot the connected device by reconnecting the device’s power cable.

The speakers are making an
inappropriate noise.

•

Check cable connections. Make sure a video cable is not connected to
an audio input.

•

For antenna or Cable connections, check the signal strength. Low signal
level may cause sound distortion.

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