English – Samsung PN51D490A1DXZA User Manual
Page 210
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English
Issues
Solutions and Explanations
No Picture, No Video
The TV turns off automatically.
•
Ensure the
Sleep Timer
is set to
Off
in the
System
menu.
•
If your PC is connected to the TV, check your PC power settings.
•
Make sure the AC power cord is plugged in securely to the wall outlet
and the TV.
•
When watching TV from an antenna or cable connection, the TV will
turn off after 10 - 15 minutes if there is no signal.
RF (Cable / Antenna) Connection
The TV is not receiving all
channels.
•
Make sure the coaxial cable is connected securely.
•
Please try
Plug & Play
(Initial setup) to add available channels to the
channel list. Go to
MENU
-
System
-
Plug & Play
(Initial setup) and
wait for all available channels to be stored.
•
Verify the Antenna is positioned correctly.
The picture is distorted: macro
block error, small block, dots,
pixelization.
•
Compression of video contents may cause picture distortion, especially
with fast moving pictures such as sports and action movies.
•
A low signal can cause picture distortion. This is not a TV problem.