Telephone operation, Making telephone calls, Prime line – AT&T SBC-420 User Manual

Page 13: Receiving telephone calls, Receiving call waiting calls, Line status indicators, Volume control

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A call can be manually answered by pressing the LINE SELECT button for the ringing line. The
speakerphone will turn ON and the call will be answered.

If the phone is ringing and is taken off-hook, the ringing line will be answered. If more than one
line is ringing, the line that was ringing first will be answered.

If the phone is ringing and you do NOT wish to answer the call but wish to make an outgoing
call, press the LINE SELECT button of a non-ringing line.

TELEPHONE OPERATION

TELEPHONE OPERATION

MAKING TELEPHONE CALLS

Incoming and outgoing calls can be made using the handset, headset or speakerphone modes.
Switch between off-hook modes as follows:

Handset to headset – press HEADSET.
Handset to speakerphone – press SPEAKER.

Headset to handset – lift the handset.
Headset to speakerphone – press SPEAKER.

Speakerphone to handset – lift the handset.
Speakerphone to headset – press HEADSET.

PRIME LINE

When a line is set as the PRIME LINE, the 420 will attempt to seize this line when the phone is
taken off-hook. If the PRIME LINE is not available when the phone goes off hook, the next
available line will be selected. If all lines are in use, an error tone will be heard and no line will be
seized.

The PRIME LINE selection can be overridden simply by pressing the LINE SELECT button. If the
line selected is free, the speakerphone will be automatically activated. If the line is in use, the
line will not be seized.

RECEIVING TELEPHONE CALLS

If you subscribe to Call Waiting and a call is received on a line in use for another call, you will
hear a beep to indicate the presence of a Call Waiting call. If you subscribe to Call Waiting Caller
ID, the Caller ID information will appear on the display.

To answer the call waiting call, either press FLASH or enter the CENTREX call waiting command
(for example ❋99) on the desk station. To simplify CENTREX operation, you can program the
command into one of the feature keys. Refer to your CENTREX manual for the correct command
sequence.

RECEIVING CALL WAITING CALLS

TELEPHONE

TELEPHONE

Volume levels for each of the three off-hook modes and the telephone ringer can be
independently set. Once set, the volume for each mode will be saved until a new setting is
entered.

Corded Handset: 4 levels
Speaker: 8 levels
Headset: 4 levels
Ringer: 4 levels

LINE STATUS INDICATORS

The status of each line is indicated with a LED in the LINE SELECT keys.

Mode

This Extension

Other Extension

Idle

Off

Off

In Use

Solid Green

Solid Red

On Hold

Slow Green

Slow Red

Ringing

Fast Green

Fast Green

POT in Use

Slow Red

Slow Red

Transfer

Slow Green

Fast Green

VOLUME CONTROL

OFF-HOOK VOLUME

1 .

To change the volume level for each mode, press VOLUME + or VOLUME – when in that
mode.

2 .

A tone will sound when the highest or lowest setting is reached.

NOTE:
■ There is no tone when the highest speaker volume level is reached.

RINGER VOLUME

1.

From the idle mode, press VOLUME + or VOLUME – until the desired ringer level is heard.

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