A351, Installation instructions – Hubbardton Forge 161040T User Manual

Page 4

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If you need further assistance, or find that you are missing any parts, please contact the dealer from which you purchased this product.
We hope you enjoy your fixture!

* Hubbardton Forge will not be liable for injury or damage caused by improper installation, lamping or use of this fixture.

H U B B A R D T O N F O R G E . C O M

hand-forged, vermont-made lighting and accessories

154 RT. 30 SOUTH

CASTLETON, VERMONT 05735

30427 Rev A

Installation Instructions

A351

Link Low Voltage Pendant 161040T

Page 4 of 4

Troubleshooting Guide: 12 Volt Pendant Lighting

Part 2. If all Open circuit or Short circuit conditions have been checked for and corrected as shown in Part 1, but still the

system does not turn on, continue with the following:

Determine if the Transformer is working. The transformer output is high frequency and cannot be detected by most

multi-meters. A simple Lamp test can verify the status of the Transformer.

Caution: Have a qualified person perform this operation. Do not hold lamp with bare hands as lamp heats quickly and

may cause injury. Hold the lamp carefully using insulated pliers.

Turn off power and remove Bi-Pin Lamp from socket Assembly. Examine Lamp to verify that it does not appear defec-

tive. Lamp Glass should not be darkened and the filament should be intact.

Expose Transformer by removing canopy and then turn power back on. These 12 Volt pendants are supplied with a

Class 2 (power limited) Low Voltage Transformer, so there is no potential for shock. Carefully touch each one of the

Transformer’s 12 Volt output wires to each pin of the Lamp as shown in Figure 4. If the Lamp lights, this indicates a good

Transformer and the Pendant lead needs to be replaced. If the Lamp does not light, then the Transformer needs to be

replaced. Turn off the power.

Part 3. List of Troubleshooting Issues and Solutions for 12 Volt Pendant Lighting
Problem: Lights burn out quickly or burn very brightly:
Diagnosis: Bad Socket Connection.

Corrective action: Inspect Lamp Pins and socket contacts for evidence of discoloration. Replace if discolored.

Diagnosis: Finger Oils on Quartz Lamps

Corrective action: Wipe Glass clean with clean soft cloth on all Lamps after installation.

Problem: System comes on but Lights flicker or are dim:
Diagnosis: Wrong Lamps installed. 24 Volt Lamps operating on 12 Volt Power Supply.

Corrective action: Replace 24 Volt Lamps with 12 Volt Lamps.

Problem: Lamps become dim or flicker after operating normally over a period of time:
Diagnosis: Deteriorating 12 Volt connections due to high current.

Corrective action: Recheck all secondary connections, looking for discoloration, oxidation or hot spots.

Tighten any loose connections. Replace Pendant leads if contacts are discolored.
Problem: Circuit Breaker on main panel trips on initial power up:
Diagnosis: Electrical Short on 120 volt side of the Transformer.

Corrective action: Check all connections and repair if needed, then confirm operation.

(Figure 4 - Transformer check)

TRANSFORMER

120V POWER INPUT - WHITE

120V POWER INPUT - BLACK

12V BI-PIN LAMP

12V TRANSFORMER OUTPUT - RED

12V TRANSFORMER OUTPUT - RED

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