Spektrum SPM2300 DX2E - Manual (Page 5)

5 SPEKTRUM DX2E USER GUIDE
EN
LIMITATION OF LIABILITy
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF
PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN ANY
WAY, REGARDLESS OF WHETHER SUCH CLAIM IS BASED
IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT
LIABILITY OR ANY OTHER THEORY OF LIABILITY, EVEN IF
HORIZON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. Further, in no event shall the liability of Horizon
exceed the individual price of the Product on which liability
is asserted. As Horizon has no control over use, setup, final
assembly, modification or misuse, no liability shall be assumed
nor accepted for any resulting damage or injury. By the act of
use, setup or assembly, the user accepts all resulting liability.
If you as the purchaser or user are not prepared to accept the
liability associated with the use of the Product, purchaser is
advised to return the Product immediately in new and unused
condition to the place of purchase.
LAW
These terms are governed by Illinois law (without regard to
conflict of law principals). This warranty gives you specific
legal rights, and you may also have other rights which vary
from state to state. Horizon reserves the right to change or
modify this warranty at any time without notice.
WARRANTy SERvICES
QUESTIONS, ASSISTANCE, AND SERvICES
Your local hobby store and/or place of purchase cannot
provide warranty support or service. Once assembly, setup or
use of the Product has been started, you must contact your
local distributor or Horizon directly. This will enable Horizon to
better answer your questions and service you in the event that
you may need any assistance. For questions or assistance,
please direct your email to productsupport@horizonhobby.
com, or call 877.504.0233 toll free to speak to a Product
Support representative. You may also find information on our
website at www.horizonhobby.com.
INSPECTION OR SERvICES
If this Product needs to be inspected or serviced, please use
the Horizon Online Service Request submission process found
on our website or call Horizon to obtain a Return Merchandise
Authorization (RMA) number. Pack the Product securely
using a shipping carton. Please note that original boxes may
be included, but are not designed to withstand the rigors
of shipping without additional protection. Ship via a carrier
that provides tracking and insurance for lost or damaged
parcels, as Horizon is not responsible for merchandise until
it arrives and is accepted at our facility. An Online Service
Request is available at http://www.horizonhobby.com under
the Support tab. If you do not have internet access, please
contact Horizon Product Support to obtain a RMA number
along with instructions for submitting your product for service.
When calling Horizon, you will be asked to provide your
complete name, street address, email address and phone
number where you can be reached during business hours.
When sending product into Horizon, please include your RMA
number, a list of the included items, and a brief summary
of the problem. A copy of your original sales receipt must
be included for warranty consideration. Be sure your name,
address, and RMA number are clearly written on the outside
of the shipping carton.
NOTICE: Do not ship Li-Po batteries to horizon. If you
have any issue with a Li-Po battery, please contact
the appropriate horizon Product Support office.
WARRANTy REQUIREMENTS
For Warranty consideration, you must include your
original sales receipt verifying the proof-of-purchase
date. Provided warranty conditions have been met, your
Product will be serviced or replaced free of charge. Service or
replacement decisions are at the sole discretion of Horizon.
NON-WARRANTy SERvICE
Should your service not be covered by warranty service
will be completed and payment will be required without
notification or estimate of the expense unless the
expense exceeds 50% of the retail purchase cost. By
submitting the item for service you are agreeing to payment of
the service without notification. Service estimates are available
upon request. You must include this request with your item
submitted for service. Non-warranty service estimates will
be billed a minimum of ½ hour of labor. In addition you will
be billed for return freight. Horizon accepts money orders
and cashiers checks, as well as Visa, MasterCard, American
Express, and Discover cards. By submitting any item to
Horizon for service, you are agreeing to Horizon’s
Terms and Conditions found on our website
http://www.horizonhobby.com/Service/Request/.
WARRANTy AND SERvICE CONTACT INFORMATION
Country of Purchase Horizon Hobby Address Phone Number/Email Address
United States
of America
Horizon Service Center
(Electronics and engines)
4105 Fieldstone Rd
Champaign, Illinois, 61822 USA
877-504-0233
Online Repair Request:
visit www.horizonhobby.com/service
Horizon Product Support
(All other products)
4105 Fieldstone Rd
Champaign, Illinois, 61822 USA
877-504-0233
[email protected]
United Kingdom Horizon Hobby Limited Units 1-4 Ployters Rd
Staple Tye, Harlow, Essex
CM18 7NS, United Kingdom
+44 (0) 1279 641 097
[email protected]
Germany Horizon Technischer Service Christian-Junge-Straße 1
25337 Elmshorn, Germany
+49 (0) 4121 2655 100
[email protected]
France Horizon Hobby SAS 14 Rue Gustave Eiffel
Zone d’Activité du Réveil Matin
91230 Montgeron
+33 (0) 1 60 47 44 70
[email protected]
China Horizon Hobby China Room 506, No. 97 Changshou Rd.
Shanghai, China 200060
+86 (021) 5180 9868
[email protected]