Sony VGN-SZ62WN - Manual (Page 8)

6
What should I do if the power indicator (Green) lights but my
screen stays blank?
Follow these steps:
1 Press and hold the power button (slide up and hold the power switch on VGN-UX series
models) for more than four seconds to check that the power indicator goes out. Then
turn on your computer again.
2 If your computer screen still stays blank, unplug the AC adapter, remove the battery
pack, and leave the computer for about a minute. Then reinstall the battery pack, plug
in the AC adapter, and turn on the computer again.
What should I do if my computer or software stops responding?
❑
If your computer stops responding while a software application is running, press the
Alt+F4 keys (Alt+Fn+F4 keys on VGN-UX series models) to close the application
window.
❑
If the Alt+F4 keys (Alt+Fn+F4 keys on VGN-UX series models) do not work, click
Start, the arrow next to the Lock button, and Shut Down to turn off your computer.
❑
If your computer does not turn off, press the Ctrl+Alt+Delete keys and click the arrow
next to the Shut down button and Shut Down.
If the Windows Security window appears, click Shut Down.
Turning off your computer with the Ctrl+Alt+Delete keys or the power button (power switch on
VGN-UX series models) may cause loss of unsaved data.
❑
If your computer still does not turn off, press and hold the power button (slide up and
hold the power switch on VGN-UX series models) until the computer turns off.
❑
Remove the AC adapter and battery pack.
❑
Try reinstalling the software.
❑
Contact the software publisher or designated provider for technical support.
What should I do if the battery indicator is flashing and my
computer does not start?
❑
This symptom could be due to the battery pack not being installed properly. To resolve
this symptom, turn off your computer and remove the battery pack. Then install the
battery pack to the computer again. For details, see the on-screen User Guide.
❑
If the symptom persists after performing the above, it means the installed battery pack
is not compatible. Remove the battery pack and contact VAIO-Link.
What should I do if a message window, notifying of incompatibility
or improper installation of the battery pack, appears and my
computer enters Hibernate mode?
❑
This symptom could be due to the battery pack not being installed properly. To resolve
this symptom, turn off your computer and remove the battery pack. Then install the
battery pack to the computer again. For details, see the on-screen User Guide.
❑
If the symptom persists after performing the above, it means the installed battery pack
is not compatible. Remove the battery pack and contact VAIO-Link.